Die KI-Suchmaschine für Jobs
Technical Customer Support Specialist(m/w/x)
Beschreibung
In this role, you will be the go-to person for technical and commercial inquiries, guiding customers through software integration and security assessments while enhancing internal tools and processes. Your day may also include maintaining knowledge bases and representing the organization at industry events.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Experience in Customer Support, Technical Account Management, or IT Security Consulting in a SaaS environment
- •Hands-on expertise in guiding customers through software integrations and technical troubleshooting
- •Familiarity with IT security standards such as ISO 27001, NIS2, or similar frameworks
- •Experience working with cloud and SaaS products
- •Basic knowledge and interest in privacy, data protection & GDPR topics
- •Strong communication skills in both German and English, written and spoken
- •Solution-oriented, structured working style with strong customer focus
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Serve as the first point of contact for technical and commercial inquiries from international customers
- •Advise customers on software integration, security, and data protection
- •Assist customers with security assessments
- •Enhance internal tools for customer management and ticket processing
- •Automate customer-related processes
- •Maintain the internal and external knowledge base for easy access to information
- •Update customer data and activities in the CRM system
- •Represent the company at conferences or webinars on privacy and security topics
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Snacks & Getränke
- •Italian barista coffee
Gesundheits- & Fitnessangebote
- •Company supported sports program
Moderne Technikausstattung
- •Work MacBook
Team Events & Ausflüge
- •Regular team events across Europe
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Technical Customer Support Specialist(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
In this role, you will be the go-to person for technical and commercial inquiries, guiding customers through software integration and security assessments while enhancing internal tools and processes. Your day may also include maintaining knowledge bases and representing the organization at industry events.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Experience in Customer Support, Technical Account Management, or IT Security Consulting in a SaaS environment
- •Hands-on expertise in guiding customers through software integrations and technical troubleshooting
- •Familiarity with IT security standards such as ISO 27001, NIS2, or similar frameworks
- •Experience working with cloud and SaaS products
- •Basic knowledge and interest in privacy, data protection & GDPR topics
- •Strong communication skills in both German and English, written and spoken
- •Solution-oriented, structured working style with strong customer focus
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Serve as the first point of contact for technical and commercial inquiries from international customers
- •Advise customers on software integration, security, and data protection
- •Assist customers with security assessments
- •Enhance internal tools for customer management and ticket processing
- •Automate customer-related processes
- •Maintain the internal and external knowledge base for easy access to information
- •Update customer data and activities in the CRM system
- •Represent the company at conferences or webinars on privacy and security topics
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Snacks & Getränke
- •Italian barista coffee
Gesundheits- & Fitnessangebote
- •Company supported sports program
Moderne Technikausstattung
- •Work MacBook
Team Events & Ausflüge
- •Regular team events across Europe
Über das Unternehmen
Friendly Captcha
Branche
IT
Beschreibung
The company is a leading cybersecurity SaaS startup that offers privacy-friendly bot protection.
- Friendly Captcha
Technische:r Customer Support Specialist (Cybersecurity SaaS)(m/w/x)
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Vollzeitnur vor OrtBerufserfahrenKrailling - PWS Electronic Service GmbH
Servicetechniker im Kundencenter(m/w/x)
Vollzeitnur vor OrtBerufserfahrenGermering - HENSOLDT AG
Senior Expert Customer Success Drohnenabwehr(m/w/x)
Vollzeitnur vor OrtSeniorFürstenfeldbruck - Quantum Systems GmbH
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Vollzeitnur vor OrtBerufserfahrenGilching