Dein persönlicher KI-Karriere-Agent
Technical Customer Success Manager - DACH(m/w/x)
Technical support for B2B customers on renewable technology systems, integrating feedback with development at a renewable technology firm. C2 German proficiency and engineering technical background required. Gym membership.
Anforderungen
- C2-level German proficiency
- Experience in B2B SaaS customer service or success
- Technical background in engineering
- Previous experience in the start-up ecosystem
- Motivation to drive change in renewables
- Excellent communication and presentation abilities in German and English
Aufgaben
- Serve as the primary contact for B2B customers in the German market
- Address technical issues promptly after contract signing
- Guide customers through technical inquiries about our system and renewable technologies
- Collaborate with the development team to incorporate customer feedback into software improvements
- Enhance customer experience through daily support calls and chat assistance
- Identify technical bottlenecks and work with the engineering team to improve solutions
- Plan and implement strategic projects to drive growth and innovation at Reonic
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Attraktive Vergütung
- Competitive pay
Karriere- und Weiterentwicklung
- Opportunities for personal and professional growth
Startup-Atmosphäre
- Freedom to innovate
Gesundheits- & Fitnessangebote
- Gym membership
Snacks & Getränke
- Coffee
Team Events & Ausflüge
- Regular team events
Moderne Technikausstattung
- MacBook
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Technical Customer Success Manager - DACH(m/w/x)
Technical support for B2B customers on renewable technology systems, integrating feedback with development at a renewable technology firm. C2 German proficiency and engineering technical background required. Gym membership.
Anforderungen
- C2-level German proficiency
- Experience in B2B SaaS customer service or success
- Technical background in engineering
- Previous experience in the start-up ecosystem
- Motivation to drive change in renewables
- Excellent communication and presentation abilities in German and English
Aufgaben
- Serve as the primary contact for B2B customers in the German market
- Address technical issues promptly after contract signing
- Guide customers through technical inquiries about our system and renewable technologies
- Collaborate with the development team to incorporate customer feedback into software improvements
- Enhance customer experience through daily support calls and chat assistance
- Identify technical bottlenecks and work with the engineering team to improve solutions
- Plan and implement strategic projects to drive growth and innovation at Reonic
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Attraktive Vergütung
- Competitive pay
Karriere- und Weiterentwicklung
- Opportunities for personal and professional growth
Startup-Atmosphäre
- Freedom to innovate
Gesundheits- & Fitnessangebote
- Gym membership
Snacks & Getränke
- Coffee
Team Events & Ausflüge
- Regular team events
Moderne Technikausstattung
- MacBook
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Reonic
Branche
EnergyAutomation
Beschreibung
The company focuses on renewable technology and encourages innovative contributions from individuals.
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