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Support Engineer(m/w/x)
Technical integration support for AI-driven code quality tools across client development pipelines, IDEs, and CI. 2+ years experience with DevOps pipeline administration required. Flexible work schedule.
Anforderungen
- 3-5 years of experience in supporting, maintaining, and delivering high-quality software
- 2+ years experience using or administrating a DevOps pipeline
- Working knowledge of local and cloud-based software deployment platforms and technologies
- Investigation skills to understand problems in context
- Team player with feedback and knowledge sharing skills
- Can-do attitude towards challenging status quo and contributing to improvements
- Excellent English verbal and written communication skills
Aufgaben
- Help customers integrate solutions into their development pipeline
- Assist with technical integration in developer IDEs and ALMs
- Support integration with Continuous Integration processes
- Facilitate integration with software lifecycle tools
- Guide integration with existing business applications
- Resolve technical issues by qualifying customer concerns
- Conduct in-depth technical investigations
- Manage customer relationships throughout the resolution process
- Collaborate with Sales and Consultants to enhance customer experience
- Gather and refine customer feedback for product discussions
- Contribute to shaping product evolution
Berufserfahrung
- 3 - 5 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Git
- SVN
- Visual Studio
- IntelliJ
- Jenkins Pipelines
- Azure DevOps
- BitBucket
- GitLab
- Linux
- Windows
- Docker
- Kubernetes
- AWS
- Azure
Benefits
Flexibles Arbeiten
- Flexible work policy
- Work-life balance
Weiterbildungsangebote
- Continuous education
Sonstige Vorteile
- Diversity, Equity, and Inclusion
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Support Engineer(m/w/x)
Technical integration support for AI-driven code quality tools across client development pipelines, IDEs, and CI. 2+ years experience with DevOps pipeline administration required. Flexible work schedule.
Anforderungen
- 3-5 years of experience in supporting, maintaining, and delivering high-quality software
- 2+ years experience using or administrating a DevOps pipeline
- Working knowledge of local and cloud-based software deployment platforms and technologies
- Investigation skills to understand problems in context
- Team player with feedback and knowledge sharing skills
- Can-do attitude towards challenging status quo and contributing to improvements
- Excellent English verbal and written communication skills
Aufgaben
- Help customers integrate solutions into their development pipeline
- Assist with technical integration in developer IDEs and ALMs
- Support integration with Continuous Integration processes
- Facilitate integration with software lifecycle tools
- Guide integration with existing business applications
- Resolve technical issues by qualifying customer concerns
- Conduct in-depth technical investigations
- Manage customer relationships throughout the resolution process
- Collaborate with Sales and Consultants to enhance customer experience
- Gather and refine customer feedback for product discussions
- Contribute to shaping product evolution
Berufserfahrung
- 3 - 5 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Git
- SVN
- Visual Studio
- IntelliJ
- Jenkins Pipelines
- Azure DevOps
- BitBucket
- GitLab
- Linux
- Windows
- Docker
- Kubernetes
- AWS
- Azure
Benefits
Flexibles Arbeiten
- Flexible work policy
- Work-life balance
Weiterbildungsangebote
- Continuous education
Sonstige Vorteile
- Diversity, Equity, and Inclusion
Über das Unternehmen
Sonar
Branche
IT
Beschreibung
Sonar helps prevent code quality and security issues, enhancing developer productivity with AI-driven tools.
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