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Support Engineer(m/w/x)
Product support for Business Integration Suite, resolving cases and collaborating with B2B customers for IT system integration. Familiarity with EDI/B2B, MFT, EAI, API environments, and server OS/database experience required. 20 days workation, 30 vacation days, extra days for volunteer work.
Anforderungen
- Solid foundation in IT basics
- Sound educational background, e.g. IHK certification in IT specialist training, degree in Business Informatics, or comparable qualifications
- Knowledge in IT administration, system or application support
- Familiarity with EDI/B2B, MFT, EAI, API environment, and experience with communication protocols, server operating systems, application servers, and databases
- Good written and spoken German and English skills
Aufgaben
- Provide product support for the Business Integration Suite
- Record and classify support cases
- Resolve support cases independently or with 3rd level support
- Collaborate with customers to enhance SEEBURGER solutions
- Act as Designated Support Engineer for premium customers
- Ensure high service quality and customer satisfaction
- Assist the support team with software updates
- Conduct system analyses
- Participate in service environment projects
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Trust-based working hours
- Remote work
Workation & Sabbatical
- 20 days of workation
Mehr Urlaubstage
- Extra days off for volunteer work
- Birthday off
Boni & Prämien
- Christmas bonus
Betriebliche Altersvorsorge
- Subsidy for company pension plan
Kinderbetreuung
- Childcare allowance
Firmenfahrrad
- Bike leasing
Öffi Tickets
- Germany ticket
Mitarbeiterrabatte
- Tax-free benefits via Edenred
Sonstige Vorteile
- Private accident insurance
Weiterbildungsangebote
- Access to digital learning platforms
- Internal training opportunities
- External training opportunities
Gesundheits- & Fitnessangebote
- Access to sports and wellness offers
- Health days
- Vaccinations
- Sports groups
Mentale Gesundheitsförderung
- Stress prevention
Ergonomischer Arbeitsplatz
- Relaxation and activity rooms
Modernes Büro
- Modern work environment
Snacks & Getränke
- Free beverages
Team Events & Ausflüge
- Summer and winter parties
- After-work events
- Participation in events
Noch nicht perfekt?
- SEEBURGER AGVollzeitmit HomeofficeJuniorBretten
- SEEBURGER AG
Integration & Data Mapping Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBretten - SEEBURGER AG
Data Mapping Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBretten - SEEBURGER AG
Integration Consultant(m/w/x)
Vollzeitmit HomeofficeManagementBretten - SEEBURGER AG
Program Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBretten
Support Engineer(m/w/x)
Product support for Business Integration Suite, resolving cases and collaborating with B2B customers for IT system integration. Familiarity with EDI/B2B, MFT, EAI, API environments, and server OS/database experience required. 20 days workation, 30 vacation days, extra days for volunteer work.
Anforderungen
- Solid foundation in IT basics
- Sound educational background, e.g. IHK certification in IT specialist training, degree in Business Informatics, or comparable qualifications
- Knowledge in IT administration, system or application support
- Familiarity with EDI/B2B, MFT, EAI, API environment, and experience with communication protocols, server operating systems, application servers, and databases
- Good written and spoken German and English skills
Aufgaben
- Provide product support for the Business Integration Suite
- Record and classify support cases
- Resolve support cases independently or with 3rd level support
- Collaborate with customers to enhance SEEBURGER solutions
- Act as Designated Support Engineer for premium customers
- Ensure high service quality and customer satisfaction
- Assist the support team with software updates
- Conduct system analyses
- Participate in service environment projects
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Trust-based working hours
- Remote work
Workation & Sabbatical
- 20 days of workation
Mehr Urlaubstage
- Extra days off for volunteer work
- Birthday off
Boni & Prämien
- Christmas bonus
Betriebliche Altersvorsorge
- Subsidy for company pension plan
Kinderbetreuung
- Childcare allowance
Firmenfahrrad
- Bike leasing
Öffi Tickets
- Germany ticket
Mitarbeiterrabatte
- Tax-free benefits via Edenred
Sonstige Vorteile
- Private accident insurance
Weiterbildungsangebote
- Access to digital learning platforms
- Internal training opportunities
- External training opportunities
Gesundheits- & Fitnessangebote
- Access to sports and wellness offers
- Health days
- Vaccinations
- Sports groups
Mentale Gesundheitsförderung
- Stress prevention
Ergonomischer Arbeitsplatz
- Relaxation and activity rooms
Modernes Büro
- Modern work environment
Snacks & Getränke
- Free beverages
Team Events & Ausflüge
- Summer and winter parties
- After-work events
- Participation in events
Über das Unternehmen
SEEBURGER AG
Branche
IT
Beschreibung
The company is a leading global B2B software provider that integrates IT systems to enhance data processing and digitalization.
Noch nicht perfekt?
- SEEBURGER AG
Support Engineer(m/w/x)
Vollzeitmit HomeofficeJuniorBretten - SEEBURGER AG
Integration & Data Mapping Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBretten - SEEBURGER AG
Data Mapping Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBretten - SEEBURGER AG
Integration Consultant(m/w/x)
Vollzeitmit HomeofficeManagementBretten - SEEBURGER AG
Program Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBretten