Die KI-Suchmaschine für Jobs
Service Engineer - Messaging & Portals(m/w/x)
Beschreibung
In this role, you will focus on prioritizing support tasks, managing incidents, and collaborating with teams to ensure smooth operations. Your expertise in the product group will enable you to troubleshoot issues and maintain essential documentation.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Completed basic education and at least 2 years of technical or commercial training
- •Minimum of 2 years in an IT-related role
- •Proactive mindset with ownership and reliability
- •Analytical skills with structured and solution-oriented thinking
- •Clear and confident communication skills
- •Service-oriented attitude with customer understanding
- •Solid understanding of web services and API integrations
- •Skilled in delivering detailed technical support
- •Experience with helpdesk systems and ITIL frameworks
- •Very good written and spoken German and English skills
Ausbildung
Berufserfahrung
2 Jahre
Aufgaben
- •Prioritize support activities based on SLAs
- •Track and escalate bugs using Jira
- •Manage the full lifecycle of incidents
- •Maintain a solid understanding of the assigned product group
- •Investigate and resolve escalated tickets with end-to-end troubleshooting
- •Interpret service monitoring to proactively identify and address issues
- •Execute basic deployments related to the product group
- •Ensure accurate and up-to-date operational documentation in Confluence
- •Collaborate with Application Management and Product teams to share feedback and manage escalations
Tools & Technologien
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- •Mobile working
- •Flexible working time
Attraktive Vergütung
- •Generous compensation
Lockere Unternehmenskultur
- •Collaborative company culture
- •Diverse company culture
- •Superior team spirit
- •Flat hierarchies
- •Great feedback culture
- •International business
- •Modern dog-friendly offices
- •Global collaborative workplace
Weiterbildungsangebote
- •Development opportunities
Karriere- und Weiterentwicklung
- •Career perspective
Sonstige Vorteile
- •Cross-site collaboration
- •Further benefits
Gesundheits- & Fitnessangebote
- •Company-paid health insurance
Öffi Tickets
- •Public transportation
Gratis oder Vergünstigte Mahlzeiten
- •Lunch vouchers
Mehr Urlaubstage
- •Time off
- PDV GmbHVollzeitmit HomeofficeBerufserfahrenErfurt
- UKA Umweltgerechte Kraftanlagen GmbH & Co. KG
Consultant Modern Workplace(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMeißen, Cottbus, Heilbronn, Magdeburg, Rostock, Bielefeld, Hannover, Erfurt, Dresden, Lübeck - Governikus GmbH & Co. KG
Product Security Engineer(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBremen, Berlin, Köln, Kempten (Allgäu), Erfurt - IT-Service GmbH
IT-Servicetechniker im Außendienst(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenFreising, Schwarzenbruck, Augsburg, Nohra, Weinheim, Wildenfels, Straubing - Governikus GmbH & Co. KG
Platform Engineer(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBremen, Berlin, Erfurt, Kempten (Allgäu), Köln
Jobs in der Nähe entdecken
Service Engineer - Messaging & Portals(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
In this role, you will focus on prioritizing support tasks, managing incidents, and collaborating with teams to ensure smooth operations. Your expertise in the product group will enable you to troubleshoot issues and maintain essential documentation.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Completed basic education and at least 2 years of technical or commercial training
- •Minimum of 2 years in an IT-related role
- •Proactive mindset with ownership and reliability
- •Analytical skills with structured and solution-oriented thinking
- •Clear and confident communication skills
- •Service-oriented attitude with customer understanding
- •Solid understanding of web services and API integrations
- •Skilled in delivering detailed technical support
- •Experience with helpdesk systems and ITIL frameworks
- •Very good written and spoken German and English skills
Ausbildung
Berufserfahrung
2 Jahre
Aufgaben
- •Prioritize support activities based on SLAs
- •Track and escalate bugs using Jira
- •Manage the full lifecycle of incidents
- •Maintain a solid understanding of the assigned product group
- •Investigate and resolve escalated tickets with end-to-end troubleshooting
- •Interpret service monitoring to proactively identify and address issues
- •Execute basic deployments related to the product group
- •Ensure accurate and up-to-date operational documentation in Confluence
- •Collaborate with Application Management and Product teams to share feedback and manage escalations
Tools & Technologien
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- •Mobile working
- •Flexible working time
Attraktive Vergütung
- •Generous compensation
Lockere Unternehmenskultur
- •Collaborative company culture
- •Diverse company culture
- •Superior team spirit
- •Flat hierarchies
- •Great feedback culture
- •International business
- •Modern dog-friendly offices
- •Global collaborative workplace
Weiterbildungsangebote
- •Development opportunities
Karriere- und Weiterentwicklung
- •Career perspective
Sonstige Vorteile
- •Cross-site collaboration
- •Further benefits
Gesundheits- & Fitnessangebote
- •Company-paid health insurance
Öffi Tickets
- •Public transportation
Gratis oder Vergünstigte Mahlzeiten
- •Lunch vouchers
Mehr Urlaubstage
- •Time off
Über das Unternehmen
Retarus
Branche
IT
Beschreibung
Das Unternehmen betreibt seit 1992 Software- und Infrastrukturlösungen für die digitale Kommunikation von Unternehmen.
- PDV GmbH
IT Support Engineer 2nd and 3rd Level(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenErfurt - UKA Umweltgerechte Kraftanlagen GmbH & Co. KG
Consultant Modern Workplace(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMeißen, Cottbus, Heilbronn, Magdeburg, Rostock, Bielefeld, Hannover, Erfurt, Dresden, Lübeck - Governikus GmbH & Co. KG
Product Security Engineer(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBremen, Berlin, Köln, Kempten (Allgäu), Erfurt - IT-Service GmbH
IT-Servicetechniker im Außendienst(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenFreising, Schwarzenbruck, Augsburg, Nohra, Weinheim, Wildenfels, Straubing - Governikus GmbH & Co. KG
Platform Engineer(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBremen, Berlin, Erfurt, Kempten (Allgäu), Köln