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Senior Product Manager Voice AI(m/w/x)
Scaling AI-powered telephony and call center solutions at mobility tech firm, managing LLM vendors and conversation flows. 5+ years building call/contact center products with telephony domain expertise required. Sabbatical and special leave, Birthday off.
Anforderungen
- 5+ years of Product Management experience
- Domain expertise in telephony
- Experience building call or contact center products
- Startup or scale-up mindset
- Fast execution and high ownership
- Metrics focused approach
- Experience with operations-heavy businesses
- Good stakeholder management skills
- Vendor management and procurement experience
- Exposure to AI/ML products
- Exposure to voice AI products
Aufgaben
- Own the end-to-end Voice AI product strategy
- Scale voice AI-powered telephony and call center solutions
- Manage external telephony, speech, and LLM vendors
- Make strategic build versus buy decisions
- Iterate on conversation flows, prompts, and evaluations
- Optimize speech-to-text and intent detection performance
- Partner with local teams on flow localization
- Track and optimize Voice AI performance metrics
- Manage the product roadmap, prioritization, and rollouts
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Aircall
- Twilio
- Vonage
- AI
- ML
- LLM tooling
Benefits
Flexibles Arbeiten
- Flexible working arrangements
Weiterbildungsangebote
- LinkedIn Learning
Workation & Sabbatical
- Sabbatical and special leave
Mitarbeiterrabatte
- WeRoad partnership
Mehr Urlaubstage
- Birthday off
- December 24th and 31st off
Sonstige Vorteile
- Short term EU work policy
- Mobility Credit
Gesundheits- & Fitnessangebote
- Health Insurance
Mentale Gesundheitsförderung
- Employee assistance program
Noch nicht perfekt?
- FREENOWVollzeitnur vor OrtSeniorHamburg, Berlin
- ePages
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Senior Product Manager Voice AI(m/w/x)
Scaling AI-powered telephony and call center solutions at mobility tech firm, managing LLM vendors and conversation flows. 5+ years building call/contact center products with telephony domain expertise required. Sabbatical and special leave, Birthday off.
Anforderungen
- 5+ years of Product Management experience
- Domain expertise in telephony
- Experience building call or contact center products
- Startup or scale-up mindset
- Fast execution and high ownership
- Metrics focused approach
- Experience with operations-heavy businesses
- Good stakeholder management skills
- Vendor management and procurement experience
- Exposure to AI/ML products
- Exposure to voice AI products
Aufgaben
- Own the end-to-end Voice AI product strategy
- Scale voice AI-powered telephony and call center solutions
- Manage external telephony, speech, and LLM vendors
- Make strategic build versus buy decisions
- Iterate on conversation flows, prompts, and evaluations
- Optimize speech-to-text and intent detection performance
- Partner with local teams on flow localization
- Track and optimize Voice AI performance metrics
- Manage the product roadmap, prioritization, and rollouts
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Aircall
- Twilio
- Vonage
- AI
- ML
- LLM tooling
Benefits
Flexibles Arbeiten
- Flexible working arrangements
Weiterbildungsangebote
- LinkedIn Learning
Workation & Sabbatical
- Sabbatical and special leave
Mitarbeiterrabatte
- WeRoad partnership
Mehr Urlaubstage
- Birthday off
- December 24th and 31st off
Sonstige Vorteile
- Short term EU work policy
- Mobility Credit
Gesundheits- & Fitnessangebote
- Health Insurance
Mentale Gesundheitsförderung
- Employee assistance program
Über das Unternehmen
FREENOW
Branche
IT
Beschreibung
The company empowers smarter mobility decisions, helping people to move freely and cities to thrive.
Noch nicht perfekt?
- FREENOW
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