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Senior Manager, Lifecycle Marketing(m/w/x)
Optimizing customer journeys and behavior-triggered campaigns on the leading children's audio platform. 5-8+ years lifecycle marketing experience required. Deutschlandticket, parking subsidy, and leasing bicycle.
Anforderungen
- 5–8+ years lifecycle marketing, retention, CRM, or growth experience
- Ability to build and scale lifecycle programs
- Understanding of customer behavior driving value
- Experience with CRM platforms (e.g. Braze)
- Partnering with product/app teams
- Owning strategy and execution
- High-level thinking to detailed program design
- Analytical mindset
- Using data to inform decisions and measure impact
- Cross-functional experience in global organization
- Cross-functional experience in multi-market organization
- High ownership
- Curiosity
- Comfort operating in ambiguity
- Fluent English (C1/C2)
- Fluent German or French
Aufgaben
- Own performance across lifecycle stages
- Drive improvements in customer behavior and value
- Translate strategy into clear programs and workflows
- Build and optimize lifecycle journeys in CRM and app
- Develop behavior-triggered campaigns
- Identify and scale high-impact lifecycle levers
- Partner with CRM and product teams for execution
- Ensure alignment between CRM, app, and content
- Contribute to lifecycle tooling and automation
- Develop a clear lifecycle roadmap
- Prioritize initiatives based on impact
- Test and scale programs across markets
- Define and manage a testing roadmap
- Run experiments across channels
- Identify drivers of behavior change
- Scale successful programs globally
- Work with Product, Growth, CRM, Data & Insights, E-commerce, and Customer Happiness teams
- Partner with regional marketing teams
- Balance global consistency with local needs
- Track and analyze lifecycle KPIs
- Contribute to Retention MBRs
- Provide insights and performance updates
- Refine lifecycle strategy and execution
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
- Französisch – verhandlungssicher
Tools & Technologien
- Braze
Benefits
Öffi Tickets
- Deutschlandticket
Parkplatz & Pendelvorteile
- Monthly parking space subsidy
Firmenfahrrad
- Leasing bicycle
Sonstige Zulagen
- Remote work subsidy
- Occupational disability insurance subsidy
Betriebliche Altersvorsorge
- Company pension plan subsidy
- Occupational pension scheme subsidy
Mehr Urlaubstage
- 30 days of paid annual leave
- 3 additional days off
Weiterbildungsangebote
- Internal and external training opportunities
- Individual learning budget
- Babbel language learning app
Mentale Gesundheitsförderung
- Calm meditation app access
Mitarbeiterrabatte
- Discounts on tonies products
- Home
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- Senior Manager, Lifecycle MarketingSenior Manager, Lifecycle Marketing bei tonies
Senior Manager, Lifecycle Marketing(m/w/x)
Optimizing customer journeys and behavior-triggered campaigns on the leading children's audio platform. 5-8+ years lifecycle marketing experience required. Deutschlandticket, parking subsidy, and leasing bicycle.
Anforderungen
- 5–8+ years lifecycle marketing, retention, CRM, or growth experience
- Ability to build and scale lifecycle programs
- Understanding of customer behavior driving value
- Experience with CRM platforms (e.g. Braze)
- Partnering with product/app teams
- Owning strategy and execution
- High-level thinking to detailed program design
- Analytical mindset
- Using data to inform decisions and measure impact
- Cross-functional experience in global organization
- Cross-functional experience in multi-market organization
- High ownership
- Curiosity
- Comfort operating in ambiguity
- Fluent English (C1/C2)
- Fluent German or French
Aufgaben
- Own performance across lifecycle stages
- Drive improvements in customer behavior and value
- Translate strategy into clear programs and workflows
- Build and optimize lifecycle journeys in CRM and app
- Develop behavior-triggered campaigns
- Identify and scale high-impact lifecycle levers
- Partner with CRM and product teams for execution
- Ensure alignment between CRM, app, and content
- Contribute to lifecycle tooling and automation
- Develop a clear lifecycle roadmap
- Prioritize initiatives based on impact
- Test and scale programs across markets
- Define and manage a testing roadmap
- Run experiments across channels
- Identify drivers of behavior change
- Scale successful programs globally
- Work with Product, Growth, CRM, Data & Insights, E-commerce, and Customer Happiness teams
- Partner with regional marketing teams
- Balance global consistency with local needs
- Track and analyze lifecycle KPIs
- Contribute to Retention MBRs
- Provide insights and performance updates
- Refine lifecycle strategy and execution
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
- Französisch – verhandlungssicher
Tools & Technologien
- Braze
Benefits
Öffi Tickets
- Deutschlandticket
Parkplatz & Pendelvorteile
- Monthly parking space subsidy
Firmenfahrrad
- Leasing bicycle
Sonstige Zulagen
- Remote work subsidy
- Occupational disability insurance subsidy
Betriebliche Altersvorsorge
- Company pension plan subsidy
- Occupational pension scheme subsidy
Mehr Urlaubstage
- 30 days of paid annual leave
- 3 additional days off
Weiterbildungsangebote
- Internal and external training opportunities
- Individual learning budget
- Babbel language learning app
Mentale Gesundheitsförderung
- Calm meditation app access
Mitarbeiterrabatte
- Discounts on tonies products
Über das Unternehmen
tonies
Branche
Media
Beschreibung
The company is the world’s largest interactive audio platform for children, offering innovative audio entertainment and education.
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