DKV Mobility
Business Analyst CRM(m/w/x)
Vollzeit/Teilzeitmit HomeofficeBerufserfahren
Ratingen
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JBJBG JCI Beteiligungs GmbH
Senior IT Business Analyst - Field Operations(m/w/x)
Ratingen
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Defining organizational capabilities for field operations technology in smart building solutions. 5+ years BA experience with Salesforce and Service Field Operations required. Global project scope.
Anforderungen
- 5+ years Business Analyst experience
- Experience with Salesforce and Service Field Operations
- Solid understanding of Agile methodology
- Knowledge of SDLC or Project Management Methodology
- Excellent written and verbal communication skills
- Strong collaboration and negotiation abilities
- Innovative and proactive thinking
- Alignment with integrity and teamwork values
- Ability to travel up to 10%
- Experience with ServiceMax (Desirable)
- Product-mindset approach with product ownership
- German language skills
Aufgaben
- Bridge business and IT objectives
- Identify technology-driven process enhancements
- Define and deliver organizational capabilities
- Translate business needs into functional requirements
- Support development and testing activities
- Ensure solutions meet compliance and performance standards
- Collaborate with stakeholders and delivery teams
- Manage regional and country-specific initiatives
- Document user stories and business processes
- Promote standardization across lines of business
- Triage requests and set delivery expectations
- Provide production support for Service systems
- Contribute to cross-functional technical integrations
- Leverage out-of-the-box functionality and templates
- Define test strategies and success criteria
- Create test plans and document cases
- Participate in integration and acceptance testing
- Uphold governance and quality standards
- Coordinate deployment communication and training
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
Tools & Technologien
- Salesforce
- ServiceMax
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens JBG JCI Beteiligungs GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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JBJBG JCI Beteiligungs GmbH
Senior IT Business Analyst - Field Operations(m/w/x)
Ratingen
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Defining organizational capabilities for field operations technology in smart building solutions. 5+ years BA experience with Salesforce and Service Field Operations required. Global project scope.
Anforderungen
- 5+ years Business Analyst experience
- Experience with Salesforce and Service Field Operations
- Solid understanding of Agile methodology
- Knowledge of SDLC or Project Management Methodology
- Excellent written and verbal communication skills
- Strong collaboration and negotiation abilities
- Innovative and proactive thinking
- Alignment with integrity and teamwork values
- Ability to travel up to 10%
- Experience with ServiceMax (Desirable)
- Product-mindset approach with product ownership
- German language skills
Aufgaben
- Bridge business and IT objectives
- Identify technology-driven process enhancements
- Define and deliver organizational capabilities
- Translate business needs into functional requirements
- Support development and testing activities
- Ensure solutions meet compliance and performance standards
- Collaborate with stakeholders and delivery teams
- Manage regional and country-specific initiatives
- Document user stories and business processes
- Promote standardization across lines of business
- Triage requests and set delivery expectations
- Provide production support for Service systems
- Contribute to cross-functional technical integrations
- Leverage out-of-the-box functionality and templates
- Define test strategies and success criteria
- Create test plans and document cases
- Participate in integration and acceptance testing
- Uphold governance and quality standards
- Coordinate deployment communication and training
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
Tools & Technologien
- Salesforce
- ServiceMax
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens JBG JCI Beteiligungs GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
JBG JCI Beteiligungs GmbH
Branche
IT
Beschreibung
Johnson Controls is a global leader in building technology and solutions, focused on creating smart, sustainable, and secure environments.
Noch nicht perfekt?
- DKV Mobility
Business Analyst CRM(m/w/x)
Vollzeit/Teilzeitmit HomeofficeBerufserfahrenRatingen - DKV Mobility
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Vollzeit/Teilzeitmit HomeofficeBerufserfahrenRatingen - Solventum
EDC Logistics Operations IT Specialist(m/w/x)
Vollzeitmit HomeofficeSeniorDüsseldorf, Zülpich - aixigo AG
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Vollzeitmit HomeofficeSeniorAachen, Hamburg, Berlin, Düsseldorf, Frankfurt am Main - Capgemini
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Vollzeitmit HomeofficeSeniorBerlin, Hamburg, München, Erfurt, Köln, Nürnberg, Hannover, Ratingen, Frankfurt am Main, Stuttgart