Beschreibung

As a Senior ICT Outsourcing Manager, you will oversee the management of external services, ensuring compliance and clarity in documentation. Your role involves guiding contract owners, driving security initiatives, and refining processes to support regulatory expectations.

Anforderungen

• •3+ years of hands-on experience in Technology and IT Security
• •Familiarity with ICT Third Party Management
• •Strong grasp of technology, risks, and processes
• •Experience in the financial industry
• •Confident communication with diverse stakeholders

Aufgaben

• •Take ownership of managing external services
• •Build and refine the framework for provider selection and assessment
• •Create clear service descriptions and SLAs
• •Conduct audits and monitor compliance with policies
• •Enhance documentation for outsourcing and ICT third-party risk
• •Enable contract owners to take ownership in outsourcing matters
• •Provide guidance and quality assurance to contract owners
• •Drive BCM, IT-Security, GDPR, and DORA topics with partners
• •Serve as the first line of defense for tech services outsourcing
• •Maintain transparency of risks and responsibilities
• •Oversee tech governance and control frameworks
• •Review and improve execution of controls
• •Lead the journey towards key certifications like ISO 27001
• •Execute the ICT-related partner governance framework
• •Support B2B contract negotiations as a subject-matter expert
• •Refine the tech process landscape for alignment and scalability

Benefits