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Senior Client Advisor(m/w/x)
Personalized client engagement and reach-out campaigns for luxury fashion clients, using dedicated clienteling tools. Flexible schedule availability for evenings, weekends, and holidays required. Second languages a plus for diverse client engagement.
Anforderungen
- Exceptional clientele and customer relationship building skills
- Strong verbal and written communication skills
- Flexible schedule availability (evenings, weekends, holidays)
- Second languages (advantageous)
- Action-orientation and drive for results
- Problem-solving skills
- Team player
Aufgaben
- Proactively engage with existing and potential clients.
- Deliver impeccable service across all sales phases.
- Actively work to achieve CRM targets.
- Implement personalized client reach-out campaigns.
- Utilize clienteling tools to complete CRM tasks.
- Capture client data and qualitative information.
- Maintain knowledge of your client portfolio.
- Track VIP and VIC clients.
- Achieve sales, KPI, and CRM targets.
- Discover client needs.
- Guide clients across brand categories.
- Stay informed on fashion trends to curate looks.
- Develop strong product and fit knowledge.
- Research client preferences for appointments.
- Organize merchandise for client appointments.
- Create a welcoming environment for appointments.
- Stay informed on new arrivals, trends, and events.
- Assist with sales and after-sales activities.
- Process returns, repairs, and complaints.
- Ensure product maintenance.
- Replenish products on the sales floor.
- Maintain knowledge of warehouse stock.
- Restock shelves to maximize sales.
- Partner with the team for seamless operations.
- Uphold store presentation standards.
- Liaise with the Visual team on display guidelines.
- Verify and report relevant information to management.
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Noch nicht perfekt?
- Jil SanderVollzeitnur vor OrtBerufserfahrenMünchen
- Dolce & Gabbana S.r.l.
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Vollzeitnur vor OrtBerufserfahrenMünchen - Prada Group
PRADA Client Advisor(m/w/x)
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Vollzeitnur vor OrtSeniorMünchen - Mytheresa.com GmbH
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Vollzeitnur vor OrtJuniorMünchen
Senior Client Advisor(m/w/x)
Personalized client engagement and reach-out campaigns for luxury fashion clients, using dedicated clienteling tools. Flexible schedule availability for evenings, weekends, and holidays required. Second languages a plus for diverse client engagement.
Anforderungen
- Exceptional clientele and customer relationship building skills
- Strong verbal and written communication skills
- Flexible schedule availability (evenings, weekends, holidays)
- Second languages (advantageous)
- Action-orientation and drive for results
- Problem-solving skills
- Team player
Aufgaben
- Proactively engage with existing and potential clients.
- Deliver impeccable service across all sales phases.
- Actively work to achieve CRM targets.
- Implement personalized client reach-out campaigns.
- Utilize clienteling tools to complete CRM tasks.
- Capture client data and qualitative information.
- Maintain knowledge of your client portfolio.
- Track VIP and VIC clients.
- Achieve sales, KPI, and CRM targets.
- Discover client needs.
- Guide clients across brand categories.
- Stay informed on fashion trends to curate looks.
- Develop strong product and fit knowledge.
- Research client preferences for appointments.
- Organize merchandise for client appointments.
- Create a welcoming environment for appointments.
- Stay informed on new arrivals, trends, and events.
- Assist with sales and after-sales activities.
- Process returns, repairs, and complaints.
- Ensure product maintenance.
- Replenish products on the sales floor.
- Maintain knowledge of warehouse stock.
- Restock shelves to maximize sales.
- Partner with the team for seamless operations.
- Uphold store presentation standards.
- Liaise with the Visual team on display guidelines.
- Verify and report relevant information to management.
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Über das Unternehmen
Valentino
Branche
Fashion
Beschreibung
The company fosters a creative and inclusive environment, emphasizing individual contributions and community success.
Noch nicht perfekt?
- Jil Sander
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