Beschreibung

As a Client Advisor at PRADA, you will create exceptional in-store experiences by engaging with customers, understanding their preferences, and providing expert advice. This role involves building client relationships, maximizing sales opportunities, and staying informed about fashion trends.

Anforderungen

• •Excellent communication and interpersonal skills
• •Strong sales and negotiation skills
• •Passion for luxury fashion trends and understanding of luxury retail market
• •Fluency in spoken German and English

Aufgaben

• •Welcome and serve customers to provide an excellent in-store experience
• •Maintain and develop client relationships using CRM and digital tools
• •Engage in cross-selling across all departments to maximize sales opportunities
• •Stay updated on fashion trends and competitor activities
• •Demonstrate brand and product knowledge
• •Handle customer complaints effectively, involving the line manager when necessary
• •Ensure high standards of shop floor and visual display according to company guidelines
• •Contribute to maintaining security and preventing product theft