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SAP Order to Cash AMS Consultant(m/w/x)
SAP Order-to-Cash AMS support for a 150-year-old climate-focused heating appliance manufacturer. End-to-end incident and service request resolution required. Hybrid work, temporary EU country work, buy vacation days.
Anforderungen
- University degree in IT, Business Informatics, Business Administration, or comparable
- At least three years hands-on experience in SAP Order-to-Cash environments, ideally in support or consulting
- Strong end-to-end Order-to-Cash process knowledge
- Solid SAP Sales and Distribution expertise
- Structured troubleshooting mindset
- Experience in IT service management
- Experience in global, multi-country SAP landscapes
- Familiarity with system integrations (e.g., CRM platforms)
- Proactive and solution-oriented approach
- Clear communication across stakeholder groups
- Confidence taking ownership in dynamic environments
- Fluent English
- Comfortable in international, cross-functional setup
Aufgaben
- Lead SAP Order-to-Cash AMS
- Ensure stable operations and transparent coordination
- Manage stakeholder communications effectively
- Own end-to-end incident and service request resolution
- Monitor 2nd-level support activities and escalations
- Conduct initial problem analyses
- Moderate structured troubleshooting
- Support sustainable solution design
- Collaborate with internal IT teams
- Steer and coordinate external AMS service providers
- Challenge service providers to meet high-quality standards
- Ensure compliance with global process standards
- Adhere to SAP template requirements
- Bridge support and project organizations
- Identify and implement improvement opportunities
- Contribute to documentation and knowledge management
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
Tools & Technologien
- SAP Order-to-Cash
- SAP Sales and Distribution
- CRM platforms
Benefits
Flexibles Arbeiten
- Hybrid work
Sonstige Vorteile
- Temporary work from EU country
- Onboarding app
Mehr Urlaubstage
- Buy vacation days
Mentoring & Coaching
- Structured onboarding process
Gesundheits- & Fitnessangebote
- Preventive health counseling
- Preventive health measures
Weiterbildungsangebote
- Individual development programs
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SAP Order to Cash AMS Consultant(m/w/x)
SAP Order-to-Cash AMS support for a 150-year-old climate-focused heating appliance manufacturer. End-to-end incident and service request resolution required. Hybrid work, temporary EU country work, buy vacation days.
Anforderungen
- University degree in IT, Business Informatics, Business Administration, or comparable
- At least three years hands-on experience in SAP Order-to-Cash environments, ideally in support or consulting
- Strong end-to-end Order-to-Cash process knowledge
- Solid SAP Sales and Distribution expertise
- Structured troubleshooting mindset
- Experience in IT service management
- Experience in global, multi-country SAP landscapes
- Familiarity with system integrations (e.g., CRM platforms)
- Proactive and solution-oriented approach
- Clear communication across stakeholder groups
- Confidence taking ownership in dynamic environments
- Fluent English
- Comfortable in international, cross-functional setup
Aufgaben
- Lead SAP Order-to-Cash AMS
- Ensure stable operations and transparent coordination
- Manage stakeholder communications effectively
- Own end-to-end incident and service request resolution
- Monitor 2nd-level support activities and escalations
- Conduct initial problem analyses
- Moderate structured troubleshooting
- Support sustainable solution design
- Collaborate with internal IT teams
- Steer and coordinate external AMS service providers
- Challenge service providers to meet high-quality standards
- Ensure compliance with global process standards
- Adhere to SAP template requirements
- Bridge support and project organizations
- Identify and implement improvement opportunities
- Contribute to documentation and knowledge management
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
Tools & Technologien
- SAP Order-to-Cash
- SAP Sales and Distribution
- CRM platforms
Benefits
Flexibles Arbeiten
- Hybrid work
Sonstige Vorteile
- Temporary work from EU country
- Onboarding app
Mehr Urlaubstage
- Buy vacation days
Mentoring & Coaching
- Structured onboarding process
Gesundheits- & Fitnessangebote
- Preventive health counseling
- Preventive health measures
Weiterbildungsangebote
- Individual development programs
Über das Unternehmen
Vaillant GmbH
Branche
Manufacturing
Beschreibung
Das Unternehmen ist einer der weltweit führenden Anbieter von Wärmepumpen, digitalen Servicedienstleistungen sowie effizienten Gas-Heizgeräten und stellt energieeffiziente Lösungen bereit.
Noch nicht perfekt?
- Vaillant GmbH
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