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SAP Order to Cash AMS Consultant(m/w/x)
SAP Order-to-Cash AMS support for a 150-year-old climate-focused heating appliance manufacturer. End-to-end incident and service request resolution required. Hybrid work, temporary EU country work, buy vacation days.
Anforderungen
- University degree in IT, Business Informatics, Business Administration, or comparable
- At least three years hands-on experience in SAP Order-to-Cash environments, ideally in support or consulting
- Strong end-to-end Order-to-Cash process knowledge
- Solid SAP Sales and Distribution expertise
- Structured troubleshooting mindset
- Experience in IT service management
- Experience in global, multi-country SAP landscapes
- Familiarity with system integrations (e.g., CRM platforms)
- Proactive and solution-oriented approach
- Clear communication across stakeholder groups
- Confidence taking ownership in dynamic environments
- Fluent English
- Comfortable in international, cross-functional setup
Aufgaben
- Lead SAP Order-to-Cash AMS
- Ensure stable operations and transparent coordination
- Manage stakeholder communications effectively
- Own end-to-end incident and service request resolution
- Monitor 2nd-level support activities and escalations
- Conduct initial problem analyses
- Moderate structured troubleshooting
- Support sustainable solution design
- Collaborate with internal IT teams
- Steer and coordinate external AMS service providers
- Challenge service providers to meet high-quality standards
- Ensure compliance with global process standards
- Adhere to SAP template requirements
- Bridge support and project organizations
- Identify and implement improvement opportunities
- Contribute to documentation and knowledge management
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
Tools & Technologien
- SAP Order-to-Cash
- SAP Sales and Distribution
- CRM platforms
Benefits
Flexibles Arbeiten
- Hybrid work
Sonstige Vorteile
- Temporary work from EU country
- Onboarding app
Mehr Urlaubstage
- Buy vacation days
Mentoring & Coaching
- Structured onboarding process
Gesundheits- & Fitnessangebote
- Preventive health counseling
- Preventive health measures
Weiterbildungsangebote
- Individual development programs
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SAP Order to Cash AMS Consultant(m/w/x)
SAP Order-to-Cash AMS support for a 150-year-old climate-focused heating appliance manufacturer. End-to-end incident and service request resolution required. Hybrid work, temporary EU country work, buy vacation days.
Anforderungen
- University degree in IT, Business Informatics, Business Administration, or comparable
- At least three years hands-on experience in SAP Order-to-Cash environments, ideally in support or consulting
- Strong end-to-end Order-to-Cash process knowledge
- Solid SAP Sales and Distribution expertise
- Structured troubleshooting mindset
- Experience in IT service management
- Experience in global, multi-country SAP landscapes
- Familiarity with system integrations (e.g., CRM platforms)
- Proactive and solution-oriented approach
- Clear communication across stakeholder groups
- Confidence taking ownership in dynamic environments
- Fluent English
- Comfortable in international, cross-functional setup
Aufgaben
- Lead SAP Order-to-Cash AMS
- Ensure stable operations and transparent coordination
- Manage stakeholder communications effectively
- Own end-to-end incident and service request resolution
- Monitor 2nd-level support activities and escalations
- Conduct initial problem analyses
- Moderate structured troubleshooting
- Support sustainable solution design
- Collaborate with internal IT teams
- Steer and coordinate external AMS service providers
- Challenge service providers to meet high-quality standards
- Ensure compliance with global process standards
- Adhere to SAP template requirements
- Bridge support and project organizations
- Identify and implement improvement opportunities
- Contribute to documentation and knowledge management
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
Tools & Technologien
- SAP Order-to-Cash
- SAP Sales and Distribution
- CRM platforms
Benefits
Flexibles Arbeiten
- Hybrid work
Sonstige Vorteile
- Temporary work from EU country
- Onboarding app
Mehr Urlaubstage
- Buy vacation days
Mentoring & Coaching
- Structured onboarding process
Gesundheits- & Fitnessangebote
- Preventive health counseling
- Preventive health measures
Weiterbildungsangebote
- Individual development programs
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Vaillant GmbH
Branche
Manufacturing
Beschreibung
Das Unternehmen ist einer der weltweit führenden Anbieter von Wärmepumpen, digitalen Servicedienstleistungen sowie effizienten Gas-Heizgeräten und stellt energieeffiziente Lösungen bereit.
Noch nicht perfekt?
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