Die KI-Suchmaschine für Jobs
Renewal Manager, Startup - EMEA(m/w/x)
Beschreibung
You will drive retention for the company's startup segment by managing high-volume renewals and navigating negotiations with tact to ensure both customer satisfaction and business growth.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Expertise in core contract management
- •Background in sales, customer success, and renewal management
- •Creative problem-solving for complex situations
- •Solutions-oriented mindset
- •Detail-oriented with strong record-keeping
- •Adaptability and continuous learning
- •Excellent cross-functional collaboration
- •Excellent communication and public speaking
- •High accountability and time management
- •Empathy in customer situations
- •Value for transparency and honesty
- •Ability to work remotely full-time
Ausbildung
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Secure early customer loyalty
- •Guide non-recruiting personas through renewals
- •Provide hands-on assistance to customers
- •Manage annual and monthly subscriptions
- •Address customer contract questions
- •Collaborate with various internal teams
- •Identify high-growth account opportunities
- •Navigate pricing and negotiation discussions
- •Lead the end-to-end renewal process
- •Align contract terms with business goals
- •Proactively address customer concerns
- •Conduct regular customer outreach
- •Generate order forms and maintain CRM data
- •Communicate complex contract terminology
- •Partner with Sales and Customer Success
Sprachen
Englisch – verhandlungssicher
Benefits
Attraktive Vergütung
- •Stock options
Sonstige Vorteile
- •10-year exercise window
- •Conference coverage
Mehr Urlaubstage
- •Unlimited PTO
Großzügige Elternzeit
- •12-week paid family leave
Moderne Technikausstattung
- •Equipment and furniture budget
Sonstige Zulagen
- •$100/month education budget
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Renewal Manager, Startup - EMEA(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
You will drive retention for the company's startup segment by managing high-volume renewals and navigating negotiations with tact to ensure both customer satisfaction and business growth.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Expertise in core contract management
- •Background in sales, customer success, and renewal management
- •Creative problem-solving for complex situations
- •Solutions-oriented mindset
- •Detail-oriented with strong record-keeping
- •Adaptability and continuous learning
- •Excellent cross-functional collaboration
- •Excellent communication and public speaking
- •High accountability and time management
- •Empathy in customer situations
- •Value for transparency and honesty
- •Ability to work remotely full-time
Ausbildung
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Secure early customer loyalty
- •Guide non-recruiting personas through renewals
- •Provide hands-on assistance to customers
- •Manage annual and monthly subscriptions
- •Address customer contract questions
- •Collaborate with various internal teams
- •Identify high-growth account opportunities
- •Navigate pricing and negotiation discussions
- •Lead the end-to-end renewal process
- •Align contract terms with business goals
- •Proactively address customer concerns
- •Conduct regular customer outreach
- •Generate order forms and maintain CRM data
- •Communicate complex contract terminology
- •Partner with Sales and Customer Success
Sprachen
Englisch – verhandlungssicher
Benefits
Attraktive Vergütung
- •Stock options
Sonstige Vorteile
- •10-year exercise window
- •Conference coverage
Mehr Urlaubstage
- •Unlimited PTO
Großzügige Elternzeit
- •12-week paid family leave
Moderne Technikausstattung
- •Equipment and furniture budget
Sonstige Zulagen
- •$100/month education budget
Über das Unternehmen
Ashby
Branche
IT
Beschreibung
The company is in the talent acquisition software business, running the end-to-end hiring process through its own platform.
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