Devoteam Germany
Senior ServiceNow Delivery Lead / Senior Project Manager(m/w/x)
Vollzeitmit HomeofficeSenior
München
Neuer Job?Nejo!
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SEServiceNow
Program Director - Professional Services - German Speaking(m/w/x)
München
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Strategic program leadership for AI-enhanced SaaS platform implementation across Fortune 500 clients. Extensive ServiceNow and multi-million dollar program oversight required. Focus on AI integration and platform storytelling.
Anforderungen
- Leveraging or critically thinking about AI integration
- Extensive experience with SaaS platforms, especially ServiceNow
- Articulate compelling Platform Story and ServiceNow business challenges
- Oversight for multi-million dollar, multi-project programs
- Enabling AI and automation adoption and integration
- Supporting customers through business transformations (OCM)
- Strong financial acumen, program budgeting, forecasting
- Excellent communication, negotiation, stakeholder management
- Project Management certification (PgMP, MSP) or Agile/Scrum/SAFe experience
Aufgaben
- Set strategic direction for complex programs
- Align programs with business goals and customer value
- Oversee Program Managers and Project Managers
- Ensure consistent delivery with standards and best practices
- Implement robust risk, change, resource, and financial management processes
- Build strong relationships with executives, partners, and customers
- Provide executive-level updates and act as a trusted advisor
- Foster a high-performance, collaborative team culture
- Assess skills required for successful outcomes
- Collaborate with Customer Success for measurable business outcomes
- Establish comprehensive Program Governance
- Support pre-sales by shaping solutions and proposals
- Assess delivery risks for large opportunities
- Lead program structure and governance efforts
- Champion AI-driven delivery methodologies
Berufserfahrung
- 15 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- AI
- SaaS
- ServiceNow
- Agile
- Scrum
- SAFe
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens ServiceNow erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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Program Director - Professional Services - German Speaking(m/w/x)
München
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Strategic program leadership for AI-enhanced SaaS platform implementation across Fortune 500 clients. Extensive ServiceNow and multi-million dollar program oversight required. Focus on AI integration and platform storytelling.
Anforderungen
- Leveraging or critically thinking about AI integration
- Extensive experience with SaaS platforms, especially ServiceNow
- Articulate compelling Platform Story and ServiceNow business challenges
- Oversight for multi-million dollar, multi-project programs
- Enabling AI and automation adoption and integration
- Supporting customers through business transformations (OCM)
- Strong financial acumen, program budgeting, forecasting
- Excellent communication, negotiation, stakeholder management
- Project Management certification (PgMP, MSP) or Agile/Scrum/SAFe experience
Aufgaben
- Set strategic direction for complex programs
- Align programs with business goals and customer value
- Oversee Program Managers and Project Managers
- Ensure consistent delivery with standards and best practices
- Implement robust risk, change, resource, and financial management processes
- Build strong relationships with executives, partners, and customers
- Provide executive-level updates and act as a trusted advisor
- Foster a high-performance, collaborative team culture
- Assess skills required for successful outcomes
- Collaborate with Customer Success for measurable business outcomes
- Establish comprehensive Program Governance
- Support pre-sales by shaping solutions and proposals
- Assess delivery risks for large opportunities
- Lead program structure and governance efforts
- Champion AI-driven delivery methodologies
Berufserfahrung
- 15 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- AI
- SaaS
- ServiceNow
- Agile
- Scrum
- SAFe
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens ServiceNow erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
ServiceNow
Branche
IT
Beschreibung
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Noch nicht perfekt?
- Devoteam Germany
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