Philips
Remote Support Engineer with DICOM and HL7(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Böblingen
ab 59.015,46 / Jahr
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
PHPhilips
Product Support Engineer - HSPMP / Cloud Services(m/w/x)
Böblingen
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Shaping technical support strategy for patient monitoring systems and cloud services. Critical customer escalation handling and cloud services expertise required. Hybrid work with 4-week workation option.
Anforderungen
- Bachelor's/Master's in Health Science, Engineering, Electronics, Network Engineering or equivalent
- Technical knowledge of HSPMP and Philips Central Station (PIC iX)
- Technical knowledge of Cloud services, networking, tools, and support processes
- Excellent written and verbal communication skills
- Ability to handle critical customer escalations
- Technical knowledge of healthcare informatics products
- Proficiency with Information Systems Networks, Microsoft technologies (SQL Server, XP, Windows Server 20xx, Visual Studio, Active Directory), Relational Databases, VMWare, SANS technology, Citrix
- Excellent troubleshooting skills and ability to write scripts
- Excellent teamwork skills and ability to drive corrective actions/new ideas
- Fluent in German and English
- Biomedical/Hospital IT background or extensive knowledge
- Degree in medical informatics or applied science
- Cloud Architect, Professional, Administrator certification
- CCNA, CCNP, CWNA, CWTS certification or equivalent
- Customer facing support experience
- Product Support Engineering experience
Aufgaben
- Shape technical support strategy for HSPMP
- Ensure seamless integration, supportability, and scalability
- Contribute to the design process
- Foster an open ecosystem through interoperability
- Develop training materials
- Create support documentation
- Provide support for associated products/solutions
- Diagnose and troubleshoot systems
- Act as an expert for the team
- Consult with others on complex issues
- Influence functional management and key customers
- Understand the worldwide field organization
- Champion support customers in the PM marketplace
- Lower cost of ownership for customers
- Increase customer satisfaction
- Drive improvements in product support/servicing
- Challenge the status quo in solution support
- Develop new ideas in solution support
- Implement product/system solution technical support strategy
- Continuously improve technical support strategy
- Develop System Level Service/Support training
- Deliver System Level Service/Support training
- Control the product/system solution support process
- Monitor product/system solution reliability
- Monitor product/system solution performance
- Develop service communication for issues
- Deliver service communication for solutions
- Proactively identify improvement opportunities
- Recommend solutions for improvements
- Provide Level 3 product/solution escalation support
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
Tools & Technologien
- HSPMP
- Philips Central Station (PIC iX)
- Grafana
- Kubernetes
- Information Systems Networks
- SQL Server
- XP
- Windows Server 20xx
- Visual Studio
- Active Directory
- Relational Databases
- VMWare
- SANS technology
- Citrix
Benefits
Flexibles Arbeiten
- Hybrid work
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Philips erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Philips
Remote Support Engineer with DICOM and HL7(m/w/x)
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Service and Solutions Architect(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBöblingen - Philips
Service and Solutions Architect(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBöblingen
PHPhilips
Product Support Engineer - HSPMP / Cloud Services(m/w/x)
Böblingen
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Shaping technical support strategy for patient monitoring systems and cloud services. Critical customer escalation handling and cloud services expertise required. Hybrid work with 4-week workation option.
Anforderungen
- Bachelor's/Master's in Health Science, Engineering, Electronics, Network Engineering or equivalent
- Technical knowledge of HSPMP and Philips Central Station (PIC iX)
- Technical knowledge of Cloud services, networking, tools, and support processes
- Excellent written and verbal communication skills
- Ability to handle critical customer escalations
- Technical knowledge of healthcare informatics products
- Proficiency with Information Systems Networks, Microsoft technologies (SQL Server, XP, Windows Server 20xx, Visual Studio, Active Directory), Relational Databases, VMWare, SANS technology, Citrix
- Excellent troubleshooting skills and ability to write scripts
- Excellent teamwork skills and ability to drive corrective actions/new ideas
- Fluent in German and English
- Biomedical/Hospital IT background or extensive knowledge
- Degree in medical informatics or applied science
- Cloud Architect, Professional, Administrator certification
- CCNA, CCNP, CWNA, CWTS certification or equivalent
- Customer facing support experience
- Product Support Engineering experience
Aufgaben
- Shape technical support strategy for HSPMP
- Ensure seamless integration, supportability, and scalability
- Contribute to the design process
- Foster an open ecosystem through interoperability
- Develop training materials
- Create support documentation
- Provide support for associated products/solutions
- Diagnose and troubleshoot systems
- Act as an expert for the team
- Consult with others on complex issues
- Influence functional management and key customers
- Understand the worldwide field organization
- Champion support customers in the PM marketplace
- Lower cost of ownership for customers
- Increase customer satisfaction
- Drive improvements in product support/servicing
- Challenge the status quo in solution support
- Develop new ideas in solution support
- Implement product/system solution technical support strategy
- Continuously improve technical support strategy
- Develop System Level Service/Support training
- Deliver System Level Service/Support training
- Control the product/system solution support process
- Monitor product/system solution reliability
- Monitor product/system solution performance
- Develop service communication for issues
- Deliver service communication for solutions
- Proactively identify improvement opportunities
- Recommend solutions for improvements
- Provide Level 3 product/solution escalation support
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
Tools & Technologien
- HSPMP
- Philips Central Station (PIC iX)
- Grafana
- Kubernetes
- Information Systems Networks
- SQL Server
- XP
- Windows Server 20xx
- Visual Studio
- Active Directory
- Relational Databases
- VMWare
- SANS technology
- Citrix
Benefits
Flexibles Arbeiten
- Hybrid work
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Philips erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Philips
Branche
Healthcare
Beschreibung
Das Unternehmen trägt durch innovative Lösungen zur Verbesserung der Lebensqualität von 3 Milliarden Menschen bei.
Noch nicht perfekt?
- Philips
Remote Support Engineer with DICOM and HL7(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBöblingenab 59.015,46 / Jahr - Philips
Remote Support Engineer with DICOM and HL7(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBöblingenab 59.015,46 / Jahr - Philips
Hospital Integration Consultant(m/w/x)
Vollzeitmit HomeofficeSeniorBöblingen - Philips
Service and Solutions Architect(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBöblingen - Philips
Service and Solutions Architect(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBöblingen