Dein persönlicher KI-Karriere-Agent
Product Manager for Post-Order Experience(m/w/x)
Optimizing order tracking and delivery updates for quick commerce groceries. 2+ years product management experience with consumer-facing products required. 26 days vacation, €1000 annual L&D budget.
Anforderungen
- 2+ years product management experience
- Exposure to consumer-facing products
- Exposure to operational/back-office systems
- Strong analytical skills
- Comfort with data
- Ability to design experiments
- Use of quantitative evidence for decisions
- Genuine user empathy
- Operational pragmatism
- Understanding of physical delivery operation constraints
- Experience with distributed stakeholder groups
- Experience with cross-functional stakeholder groups
- Curiosity about emerging technologies
- Willingness to experiment with new tools
- Clear, concise communication in English
- Bachelor's degree or equivalent practical experience
- Experience in logistics products
- Experience in delivery products
- Experience in marketplace products
- Experience in workforce management products
- Familiarity with third-party integrations
- Exposure to automation tooling
- Exposure to self-service tooling for customer support
Aufgaben
- Own post-order customer touchpoint vision and roadmap
- Manage order tracking and delay management
- Communicate delivery status updates
- Gather post-order customer feedback
- Improve help center and customer support
- Identify automation and self-service opportunities
- Build workforce management tools and integrations
- Maintain scheduling and punching systems
- Integrate HR systems
- Develop compliance workflows
- Collaborate with operations stakeholders
- Ensure rider and customer systems work together
- Define key customer satisfaction metrics
- Monitor operational efficiency metrics
- Track workforce data quality and compliance
- Lead discovery with cross-functional squads
- Prioritize work with cross-functional squads
- Deliver with cross-functional squads
- Balance tactical fixes with strategic bets
Berufserfahrung
- 2 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
Tools & Technologien
- AI
Benefits
Weiterbildungsangebote
- €1000 annual L&D budget
- Unlimited access to e-learning platform
- Online German courses
Mentoring & Coaching
- Individual coaching options
Sonstige Zulagen
- Mobility budget of 35 EUR per month
Mitarbeiterrabatte
- Discount on Urban Sports Club membership
- Online discounts with Corporate Benefits
- Online discounts with Future Bens
- Discount off personal Flink orders
Betriebliche Altersvorsorge
- Attractive company pension options
Noch nicht perfekt?
- CoreTylyntVollzeitnur vor OrtSeniorBerlin
- Flink
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Product Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin
Product Manager for Post-Order Experience(m/w/x)
Optimizing order tracking and delivery updates for quick commerce groceries. 2+ years product management experience with consumer-facing products required. 26 days vacation, €1000 annual L&D budget.
Anforderungen
- 2+ years product management experience
- Exposure to consumer-facing products
- Exposure to operational/back-office systems
- Strong analytical skills
- Comfort with data
- Ability to design experiments
- Use of quantitative evidence for decisions
- Genuine user empathy
- Operational pragmatism
- Understanding of physical delivery operation constraints
- Experience with distributed stakeholder groups
- Experience with cross-functional stakeholder groups
- Curiosity about emerging technologies
- Willingness to experiment with new tools
- Clear, concise communication in English
- Bachelor's degree or equivalent practical experience
- Experience in logistics products
- Experience in delivery products
- Experience in marketplace products
- Experience in workforce management products
- Familiarity with third-party integrations
- Exposure to automation tooling
- Exposure to self-service tooling for customer support
Aufgaben
- Own post-order customer touchpoint vision and roadmap
- Manage order tracking and delay management
- Communicate delivery status updates
- Gather post-order customer feedback
- Improve help center and customer support
- Identify automation and self-service opportunities
- Build workforce management tools and integrations
- Maintain scheduling and punching systems
- Integrate HR systems
- Develop compliance workflows
- Collaborate with operations stakeholders
- Ensure rider and customer systems work together
- Define key customer satisfaction metrics
- Monitor operational efficiency metrics
- Track workforce data quality and compliance
- Lead discovery with cross-functional squads
- Prioritize work with cross-functional squads
- Deliver with cross-functional squads
- Balance tactical fixes with strategic bets
Berufserfahrung
- 2 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
Tools & Technologien
- AI
Benefits
Weiterbildungsangebote
- €1000 annual L&D budget
- Unlimited access to e-learning platform
- Online German courses
Mentoring & Coaching
- Individual coaching options
Sonstige Zulagen
- Mobility budget of 35 EUR per month
Mitarbeiterrabatte
- Discount on Urban Sports Club membership
- Online discounts with Corporate Benefits
- Online discounts with Future Bens
- Discount off personal Flink orders
Betriebliche Altersvorsorge
- Attractive company pension options
Über das Unternehmen
Flink
Branche
Retail
Beschreibung
The company is the leading quick commerce player in Europe, delivering groceries through an app in minutes with a focus on sustainability.
Noch nicht perfekt?
- CoreTylynt
Senior Product Manager - Supply Chain & Logistics(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - Flink
Senior Assortment & Pricing Product Lead(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - SumUp
Senior Product Manager(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - Consultport
Product Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin