Pre-Sales Solution Architect (Professional Services)(m/w/x)

Beschreibung

You will act as a trusted advisor, bridging the gap between complex technical architecture and strategic business outcomes to drive ServiceNow adoption for the company's most high-profile customers.

Anforderungen

• •Experience integrating AI into work processes
• •3+ years' experience with ServiceNow
• •Extensive career in Professional Services
• •Strong internal and external relationship building
• •Effective communication with diverse stakeholders
• •Experience creating complex multi-technology solutions
• •Ability to manage complex customer pursuits
• •Ability to navigate challenging meetings
• •Focus on ownership and deadline execution
• •Ability to develop conceptual design documents
• •Communication of concepts using visualization aids
• •Experience conducting solution presentations
• •Passion for studying new technologies
• •Aspiration for CMA or CTA certification
• •Willingness to dream big
• •Willingness to travel up to 50%

Aufgaben

• •Consult with customers on ServiceNow implementations
• •Provide architectural guidance and product expertise
• •Support sales cycles for Expert Services opportunities
• •Engage C-level executives on digital transformation
• •Tailor project methodologies to meet client needs
• •Identify and pursue new service opportunities
• •Collaborate with sales teams to scope projects
• •Maintain design principles from sales through delivery
• •Provide technical thought leadership to customers
• •Lead solutioning workshops and scoping discussions
• •Estimate consulting efforts and engagement costs
• •Translate customer requirements into high-level solutions
• •Develop implementation strategies for product adoption
• •Draft Statements of Work with risk management
• •Build project roadmaps aligned to business objectives
• •Bridge technical scope with architecture and governance
• •Align delivery teams for scoped projects
• •Participate in project governance and post-delivery reviews
• •Mentor delivery teams and partner ecosystems

Tools & Technologien