Tradebyte Software GmbH
Senior Success Manager - Flagship Accounts(m/w/x)
Vollzeitmit HomeofficeSenior
Ansbach
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TRTradebyte
Operations Manager - Flagship Accounts(m/w/x)
Ansbach
Vollzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
Managing operations for major e-commerce players and fashion brands, resolving technical issues via ticketing systems. 2+ years in account/operations management and XML/CSV familiarity required. Employee shares program, 40% Zalando discount, 2 paid volunteering days.
Anforderungen
- At least 2 years of experience as Operations Manager, Technical Account Manager, or similar role
- Familiarity with XML and CSV
- Eagerness to solve complex data integration problems
- High level of autonomy when learning new tools
- Advantageous experience with Salesforce Service Cloud or similar ticketing systems
- Motivated, organized, and detail-oriented team player
- Empathy towards customers
- Fluent English skills
- Optional German skills
- Comfort with face-to-face customer interactions and workshops
- Ability to build strong personal relationships with stakeholders
- Willingness to travel for on-site workshops
Aufgaben
- Act as the primary contact for enterprise customers and sales channels
- Research and resolve technical issues independently
- Escalate complex problems to 2nd Level Support
- Drive incident resolution and identify root causes
- Manage customer communication via ticketing systems and meetings
- Collaborate with Product Management on software optimizations
- Monitor customer integration processes using internal tools
- Lead regular meetings to discuss operational solutions
- Build strong stakeholder relationships through on-site workshops
- Engage actively with cross-functional team members
Berufserfahrung
- 2 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- XML
- CSV
- Salesforce Service Cloud
- ticketing systems
Benefits
Attraktive Vergütung
- Employee shares program
Mitarbeiterrabatte
- 40% Zalando discount
- 30% Lounge discount
- External partner discounts
Sinnstiftende Arbeit
- 2 paid volunteering days
Mehr Urlaubstage
- 27 days of vacation
Sonstige Vorteile
- Relocation assistance
Familienfreundlichkeit
- Family counseling and support
Gesundheits- & Fitnessangebote
- Health and wellbeing options
Mentale Gesundheitsförderung
- Mental health support
Weiterbildungsangebote
- Training offerings
Mentoring & Coaching
- Biannual peer-to-peer review
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Tradebyte erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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Vollzeitmit HomeofficeJuniorAnsbach - Tradebyte Software GmbH
Senior Executive Project Manager(m/w/x)
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Director Customer Enablement(m/w/x)
Vollzeitmit HomeofficeSeniorAnsbach
TRTradebyte
Operations Manager - Flagship Accounts(m/w/x)
Ansbach
Vollzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
Managing operations for major e-commerce players and fashion brands, resolving technical issues via ticketing systems. 2+ years in account/operations management and XML/CSV familiarity required. Employee shares program, 40% Zalando discount, 2 paid volunteering days.
Anforderungen
- At least 2 years of experience as Operations Manager, Technical Account Manager, or similar role
- Familiarity with XML and CSV
- Eagerness to solve complex data integration problems
- High level of autonomy when learning new tools
- Advantageous experience with Salesforce Service Cloud or similar ticketing systems
- Motivated, organized, and detail-oriented team player
- Empathy towards customers
- Fluent English skills
- Optional German skills
- Comfort with face-to-face customer interactions and workshops
- Ability to build strong personal relationships with stakeholders
- Willingness to travel for on-site workshops
Aufgaben
- Act as the primary contact for enterprise customers and sales channels
- Research and resolve technical issues independently
- Escalate complex problems to 2nd Level Support
- Drive incident resolution and identify root causes
- Manage customer communication via ticketing systems and meetings
- Collaborate with Product Management on software optimizations
- Monitor customer integration processes using internal tools
- Lead regular meetings to discuss operational solutions
- Build strong stakeholder relationships through on-site workshops
- Engage actively with cross-functional team members
Berufserfahrung
- 2 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- XML
- CSV
- Salesforce Service Cloud
- ticketing systems
Benefits
Attraktive Vergütung
- Employee shares program
Mitarbeiterrabatte
- 40% Zalando discount
- 30% Lounge discount
- External partner discounts
Sinnstiftende Arbeit
- 2 paid volunteering days
Mehr Urlaubstage
- 27 days of vacation
Sonstige Vorteile
- Relocation assistance
Familienfreundlichkeit
- Family counseling and support
Gesundheits- & Fitnessangebote
- Health and wellbeing options
Mentale Gesundheitsförderung
- Mental health support
Weiterbildungsangebote
- Training offerings
Mentoring & Coaching
- Biannual peer-to-peer review
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Tradebyte erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Tradebyte
Branche
Retail
Beschreibung
Tradebyte works with major e-commerce players, including fashion brands and online retailers, aiming to create a supportive and empowering workplace.
Noch nicht perfekt?
- Tradebyte Software GmbH
Senior Success Manager - Flagship Accounts(m/w/x)
Vollzeitmit HomeofficeSeniorAnsbach - Tradebyte
Senior Success Manager - Sport(m/w/x)
Vollzeitmit HomeofficeSeniorAnsbach - Tradebyte Software GmbH
Success Manager(m/w/x)
Vollzeitmit HomeofficeJuniorAnsbach - Tradebyte Software GmbH
Senior Executive Project Manager(m/w/x)
Vollzeitmit HomeofficeSeniorAnsbach - Tradebyte Software Ltd.
Director Customer Enablement(m/w/x)
Vollzeitmit HomeofficeSeniorAnsbach