Dein persönlicher KI-Karriere-Agent
Daily room checks and improvement projects for thoughtfully designed hospitality spaces. Guest-obsessed mindset and extreme ownership required. Complimentary stays and exclusive apartment discounts.
Deine Match-Analyse
Warum dieser Job zu dir passt
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Anforderungen
- English fluency (C1+)
- Guest Obsessed mindset, attention to detail, prioritisation skills
- Extreme Ownership & Self-Starter Attitude
- Hands-on mentality, comfortable away from desk, creative problem-solving
- Highly structured approach to juggle BOH inventory
- Excellent communication skills
- Win Together attitude, teamwork
- Previous hospitality experience (operations, housekeeping, guest relations)
Aufgaben
- Conduct daily room checks
- Execute improvement projects in guest rooms
- Elevate space quality with Housekeeping and Maintenance
- Monitor guest arrivals
- Run daily housekeeping briefings
- Walk all public areas to ensure they are pristine
- Schedule and attend maintenance appointments
- Guarantee rooms are ready by check-in
- Ensure external partner amenities run smoothly
- Execute key property projects
- Proactively spot, report, and fix discrepancies
- Analyze guest reviews and conversations
- Identify root causes of on-site requests or complaints
- Fix issues quickly and effectively
- Manage efficient storage in back of house
- Handle stock and deliveries proactively
- Enforce local compliance
- Assist remote ICT team with tech troubleshooting
- Log issues consistently
- Escalate on-site developments
- Update internal databases with property knowledge
- Check online listings for accuracy
- Ensure guest-facing digital information is accurate
- Ensure guests feel safe and cared for during disruptions
- Speak with affected guests face-to-face
- Answer guest questions and provide updates
- Offer reassurance to guests
- Guide guests to tailored assistance
- Post physical notices
- Provide in-person updates to guests
- Coordinate with external partners for on-site resolution
- Escalate issues when required
Berufserfahrung
Ausbildung
Sprachen
Benefits
- Professional growth opportunities
- Complimentary stay
- Exclusive discounts on apartments
- Team-building events
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Numa erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei NumaÜber das Unternehmen
The company is a forward-thinking hospitality brand redefining how people discover cities, offering thoughtfully designed accommodations.
Nejo bewertet ihn, und bringt ihn danach gemeinsam mit dir in Bestform.
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