Marketing Operations Manager(m/w/x)

Beschreibung

As a Marketing Operations Manager, you will streamline demand creation by collaborating with various teams, analyzing customer data, and executing development programs to enhance engagement and satisfaction. This role also involves planning events and ensuring high-quality customer experiences.

Anforderungen

• •University degree in Business Administration, Marketing, Industrial Engineering, or similar
• •Minimum 3 years of relevant experience in a similar role, preferably within the semiconductor industry or bid-data commodity markets
• •Sound understanding of semiconductor and distribution related business processes and programs
• •Proven experience and skills with BI tools (Tableau, Spotfire, Power BI, etc.)
• •Versed in Marketing Strategy, including SWOT, Business Development & Project Management
• •Analytical thinking and strong focus on data accuracy
• •Ability to work effectively in a fast-paced, dynamic environment
• •Very good communication skills in English, both verbal and written
• •Team player with a strong drive to achieve success
• •Excellent organizational skills with high assertiveness

Aufgaben

• •Develop and implement customer classification strategies
• •Analyze customer data to identify trends and opportunities
• •Coordinate alignment between Sales Teams and business groups
• •Facilitate communication among cross-functional teams
• •Oversee the rollout of marketing campaigns and product launches
• •Monitor and report on the effectiveness of RFF programs
• •Design and execute customer development programs
• •Collaborate with product and sales teams to enhance customer satisfaction
• •Drive revenue and design win tracking with the Sales Operations Team
• •Monitor target setting and controlling
• •Create market intelligence and propose opportunities for portfolio expansion
• •Generate a customer service level roadmap with relevant stakeholders
• •Monitor customer service performance against established SLAs
• •Initiate improvements based on NPS survey feedback
• •Plan and coordinate company participation in industry conferences
• •Manage logistics, booth setup, and promotional activities for events

Tools & Technologien