Dein persönlicher KI-Karriere-Agent
Manager IT Systems Administration(m/w/x)
Leading and building a cloud support team for SMBs at European digitalization partner, driving proactive and predictive service. Three years uninterrupted leadership experience and Sicherheitsüberprüfung 2 (SÜ2) pass required. Trust-based flexible hours, subsidized canteen.
Anforderungen
- Three years uninterrupted leadership experience
- Location in Berlin, ideally near Ostkreuz
- Excellent command of English and German
- Daily proficiency with AI tools
- Ability to pass Sicherheitsüberprüfung 2 (SÜ2)
Aufgaben
- Lead and build the future cloud support team
- Drive the transition to proactive and predictive support
- Exceed SLA, CSAT, and NPS performance targets
- Advocate for continuous customer success and growth
- Bridge communication between technical and business teams
- Promote digital sovereignty within the European market
- Mentor team members to foster professional development
- Ensure sustainable success for partners and B2B customers
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- AI tools
Benefits
Flexibles Arbeiten
- Hybrid working model
- Trust-based flexible working hours
Gratis oder Vergünstigte Mahlzeiten
- Subsidized canteen
Snacks & Getränke
- Free drinks
Modernes Büro
- Modern office space
Parkplatz & Pendelvorteile
- Good transport connections
Mitarbeiterrabatte
- Employee discounts
Team Events & Ausflüge
- Summer and winter parties
Weiterbildungsangebote
- Workshops
- Training and development opportunities
Gesundheits- & Fitnessangebote
- Sports and health courses
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Manager IT Systems Administration(m/w/x)
Leading and building a cloud support team for SMBs at European digitalization partner, driving proactive and predictive service. Three years uninterrupted leadership experience and Sicherheitsüberprüfung 2 (SÜ2) pass required. Trust-based flexible hours, subsidized canteen.
Anforderungen
- Three years uninterrupted leadership experience
- Location in Berlin, ideally near Ostkreuz
- Excellent command of English and German
- Daily proficiency with AI tools
- Ability to pass Sicherheitsüberprüfung 2 (SÜ2)
Aufgaben
- Lead and build the future cloud support team
- Drive the transition to proactive and predictive support
- Exceed SLA, CSAT, and NPS performance targets
- Advocate for continuous customer success and growth
- Bridge communication between technical and business teams
- Promote digital sovereignty within the European market
- Mentor team members to foster professional development
- Ensure sustainable success for partners and B2B customers
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- AI tools
Benefits
Flexibles Arbeiten
- Hybrid working model
- Trust-based flexible working hours
Gratis oder Vergünstigte Mahlzeiten
- Subsidized canteen
Snacks & Getränke
- Free drinks
Modernes Büro
- Modern office space
Parkplatz & Pendelvorteile
- Good transport connections
Mitarbeiterrabatte
- Employee discounts
Team Events & Ausflüge
- Summer and winter parties
Weiterbildungsangebote
- Workshops
- Training and development opportunities
Gesundheits- & Fitnessangebote
- Sports and health courses
Über das Unternehmen
IONOS EN
Branche
IT
Beschreibung
IONOS is the leading European digitalization partner for small and medium-sized businesses, offering a comprehensive range of cloud and hosting services.
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