Die KI-Suchmaschine für Jobs
IT Support Specialist(m/w/x)
Beschreibung
You will drive the company's technical efficiency by resolving complex hardware and software issues while managing the full device lifecycle and modern cloud infrastructure.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •3+ years IT support experience
- •Experience with Microsoft 365 and Azure
- •Understanding of ITSM and SLA environments
- •Support experience for Windows and macOS
- •Ownership mindset and independent work
- •Clear and confident communication skills
- •Ability to manage multiple priorities
Ausbildung
Aufgaben
- •Resolve technical support requests end-to-end
- •Ensure high-quality service and SLA adherence
- •Troubleshoot hardware and software issues
- •Support Lenovo, Apple, and Android devices
- •Manage and document tickets in Jira or Fresh Service
- •Escalate incidents and track resolutions
- •Provide remote and on-site system support
- •Administer Microsoft 365, Azure AD, and MS Defender
- •Configure devices using Intune and Jamf
- •Manage hardware lifecycles via Snipe-IT
- •Maintain asset accuracy and security compliance
- •Set up meeting rooms and Teams VC systems
- •Coordinate user onboarding and offboarding
- •Recommend process and technical improvements
- •Develop internal documentation and knowledge bases
Tools & Technologien
Sprachen
Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- •Hybrid working concept
Workation & Sabbatical
- •Workflex international relocation
Modernes Büro
- •Modern office
Ergonomischer Arbeitsplatz
- •Height-adjustable desks
Team Events & Ausflüge
- •Table tennis
- •Team events
Snacks & Getränke
- •Stocked beverage fridges
- •Barista coffee
- •Welcome bag
Lockere Unternehmenskultur
- •Onboarding day
- •Transparent all-hands meetings
- •Open feedback culture
Mentoring & Coaching
- •Buddy program
Mehr Urlaubstage
- •29 + 2 vacation days
Mitarbeiterrabatte
- •Discounted Wellhub membership
- •Corporate benefits
- PliantVollzeitmit HomeofficeBerufserfahrenBerlin
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IT Support Specialist(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
You will drive the company's technical efficiency by resolving complex hardware and software issues while managing the full device lifecycle and modern cloud infrastructure.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •3+ years IT support experience
- •Experience with Microsoft 365 and Azure
- •Understanding of ITSM and SLA environments
- •Support experience for Windows and macOS
- •Ownership mindset and independent work
- •Clear and confident communication skills
- •Ability to manage multiple priorities
Ausbildung
Aufgaben
- •Resolve technical support requests end-to-end
- •Ensure high-quality service and SLA adherence
- •Troubleshoot hardware and software issues
- •Support Lenovo, Apple, and Android devices
- •Manage and document tickets in Jira or Fresh Service
- •Escalate incidents and track resolutions
- •Provide remote and on-site system support
- •Administer Microsoft 365, Azure AD, and MS Defender
- •Configure devices using Intune and Jamf
- •Manage hardware lifecycles via Snipe-IT
- •Maintain asset accuracy and security compliance
- •Set up meeting rooms and Teams VC systems
- •Coordinate user onboarding and offboarding
- •Recommend process and technical improvements
- •Develop internal documentation and knowledge bases
Tools & Technologien
Sprachen
Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- •Hybrid working concept
Workation & Sabbatical
- •Workflex international relocation
Modernes Büro
- •Modern office
Ergonomischer Arbeitsplatz
- •Height-adjustable desks
Team Events & Ausflüge
- •Table tennis
- •Team events
Snacks & Getränke
- •Stocked beverage fridges
- •Barista coffee
- •Welcome bag
Lockere Unternehmenskultur
- •Onboarding day
- •Transparent all-hands meetings
- •Open feedback culture
Mentoring & Coaching
- •Buddy program
Mehr Urlaubstage
- •29 + 2 vacation days
Mitarbeiterrabatte
- •Discounted Wellhub membership
- •Corporate benefits
Über das Unternehmen
Enpal B.V.
Branche
EnergyAutomation
Beschreibung
Das Unternehmen vermietet Solaranlagen, Stromspeicher und Wallboxen und bietet integrierte Lösungen für grüne Energie.
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