Die KI-Suchmaschine für Jobs
IS Desktop Specialist(m/w/x)
Hardware and software deployment for Dell, Apple, and mobile devices at provider of next-gen transportation platforms. Troubleshooting skills for Dell, Apple, and mobile devices essential. On-site gym access, free snacks and beverages.
Anforderungen
- Trustworthiness
- Customer-centric approach
- Multitasking and organizational skills
- Patience with non-technical users
- Timeliness in communication and support
- Sense of urgency
- Active listening skills
- Adaptability to new situations
- Independence in problem-solving
- Tech-savviness and willingness to learn
- Ability to select predefined tools
- Ability to document technical information
- Effective communication in English and German
- Excellent organization skills
- Relevant IT certifications
- 3+ years of related experience
- Skills to set up and troubleshoot equipment
- Thorough experience with Windows and mobile devices
- Basic network troubleshooting experience
- Experience with macOS and Linux
- Experience with Google Workspace
Aufgaben
- Support end users with desktop hardware and software deployment
- Provide exceptional customer service and professionalism
- Resolve technical issues independently or with team assistance
- Communicate effectively with peers and management to support users
- Utilize troubleshooting skills for Dell, Apple, and mobile devices
- Collaborate in a multilingual team across central Europe
- Document technical information in ITSM systems
- Manage ticket lifecycle effectively
- Set up, operate, and troubleshoot various equipment and systems
- Perform basic network troubleshooting
- Deploy and troubleshoot macOS and Linux using existing tools
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- ITIL
- CompTIA A+
- Windows
- macOS
- Linux
- Google Workspace
Benefits
Snacks & Getränke
- Variety of fruit
- Selection of beverages
- Snacks
Gesundheits- & Fitnessangebote
- Gym access
Moderne Technikausstattung
- State-of-the-art technology
Noch nicht perfekt?
- Wilken Software GroupVollzeitnur vor OrtBerufserfahrenUlm
- Axians Cloud & IT-Automation GmbH
Mitarbeiter IT-Servicedesk(m/w/x)
Vollzeitnur vor OrtBerufserfahrenUlm - AGAcareIT gGmbH
IT-Supporter:in(m/w/x)
Vollzeit/Teilzeitnur vor OrtBerufseinsteigerUlm - Axians Cloud & IT-Automation GmbH
Ausbildung Fachinformatiker Systemintegration - Helpdesk(m/w/x)
VollzeitAusbildungnur vor OrtUlm - Teva Pharmaceutical Industries Ltd.
Praktikant IT Operations(m/w/x)
VollzeitPraktikumnur vor OrtUlm
IS Desktop Specialist(m/w/x)
Hardware and software deployment for Dell, Apple, and mobile devices at provider of next-gen transportation platforms. Troubleshooting skills for Dell, Apple, and mobile devices essential. On-site gym access, free snacks and beverages.
Anforderungen
- Trustworthiness
- Customer-centric approach
- Multitasking and organizational skills
- Patience with non-technical users
- Timeliness in communication and support
- Sense of urgency
- Active listening skills
- Adaptability to new situations
- Independence in problem-solving
- Tech-savviness and willingness to learn
- Ability to select predefined tools
- Ability to document technical information
- Effective communication in English and German
- Excellent organization skills
- Relevant IT certifications
- 3+ years of related experience
- Skills to set up and troubleshoot equipment
- Thorough experience with Windows and mobile devices
- Basic network troubleshooting experience
- Experience with macOS and Linux
- Experience with Google Workspace
Aufgaben
- Support end users with desktop hardware and software deployment
- Provide exceptional customer service and professionalism
- Resolve technical issues independently or with team assistance
- Communicate effectively with peers and management to support users
- Utilize troubleshooting skills for Dell, Apple, and mobile devices
- Collaborate in a multilingual team across central Europe
- Document technical information in ITSM systems
- Manage ticket lifecycle effectively
- Set up, operate, and troubleshoot various equipment and systems
- Perform basic network troubleshooting
- Deploy and troubleshoot macOS and Linux using existing tools
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- ITIL
- CompTIA A+
- Windows
- macOS
- Linux
- Google Workspace
Benefits
Snacks & Getränke
- Variety of fruit
- Selection of beverages
- Snacks
Gesundheits- & Fitnessangebote
- Gym access
Moderne Technikausstattung
- State-of-the-art technology
Über das Unternehmen
Trimble
Branche
IT
Beschreibung
The company builds innovative products that change the way the world works, focusing on next-generation platform services for transportation.
Noch nicht perfekt?
- Wilken Software Group
Client Desk Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenUlm - Axians Cloud & IT-Automation GmbH
Mitarbeiter IT-Servicedesk(m/w/x)
Vollzeitnur vor OrtBerufserfahrenUlm - AGAcareIT gGmbH
IT-Supporter:in(m/w/x)
Vollzeit/Teilzeitnur vor OrtBerufseinsteigerUlm - Axians Cloud & IT-Automation GmbH
Ausbildung Fachinformatiker Systemintegration - Helpdesk(m/w/x)
VollzeitAusbildungnur vor OrtUlm - Teva Pharmaceutical Industries Ltd.
Praktikant IT Operations(m/w/x)
VollzeitPraktikumnur vor OrtUlm