Beschreibung

In this role, you will engage with customers across EMEA, ensuring their software is current while driving renewal rates. Your day will involve collaborating with clients, identifying sales opportunities, and providing top-notch customer service.

Anforderungen

• •Experience in sales administration or inside sales
• •Experience with Salesforce or similar CRM
• •Fluency in German and English
• •Proficiency in Microsoft Office Suite; strong Excel skills
• •Vocational training or bachelor's degree in business or related field or equivalent experience
• •Clear and concise communication skills
• •Enjoyment of a positive, can-do work culture
• •Comfortable working in a dynamic and fast-paced environment
• •Enjoyment of working both in the office and from home
• •Ability to adapt to different cultures and key drivers within customer base

Aufgaben

• •Work collaboratively with customers and accounts
• •Identify additional sales opportunities during customer calls
• •Create quotes for software and hardware as requested
• •Manage CRM database by creating opportunities and maintaining renewals
• •Update activity records and customer data in the CRM
• •Serve as the first point of contact for administrative questions
• •Respond to calls and email inquiries promptly and professionally
• •Receive purchase orders and update account status for processing
• •Address customer concerns with partners and internal teams
• •Learn about the company's expanding product solutions

Tools & Technologien