Beschreibung

In this strategic leadership role, you will drive operational excellence across Germany, ensuring a seamless patient experience and optimizing clinical and supply chain operations. Your focus will be on building high-performance teams and enhancing systems to support growth while maintaining quality and care.

Anforderungen

• •5-8 years of experience in high-growth environments
• •Experience scaling teams and operations in consumer-facing, regulated or tech-enabled health environment
• •Fluency in German and English (written and spoken)
• •Experience building and scaling high-performance teams
• •Creative problem-solving skills
• •Data-driven operational skills
• •World-class communication skills
• •Execution-first mindset
• •Ownership mentality
• •Ability to empower a team
• •Relentless ambition
• •Bias for action
• •Calmness in chaotic environments
• •Curiosity and problem exploration

Aufgaben

• •Orchestrate a seamless patient experience from sign-up to medication management
• •Champion the voice of the patient to improve satisfaction metrics
• •Ensure safe, compliant, and timely prescription care for every patient
• •Optimize clinical systems, protocols, and audits for better patient safety
• •Guarantee timely and accurate prescription dispensing and delivery
• •Collaborate on procurement strategy for generic medications and new partners
• •Architect systems for day-to-day operations across HR, Finance, Legal, and Commercial
• •Build workflows and tools to enhance clarity and accountability on KPIs
• •Coordinate strategy planning, OKRs, and leadership meetings to drive performance
• •Recruit and develop high-impact leaders in Germany
• •Ensure delivery against all agreed SLAs and metrics for operational capabilities
• •Drive team focus and motivation through rituals, reporting, and updates
• •Lead and coach direct reports and support the leadership team's development
• •Set improvement ambitions through process optimization and AI-enabled service delivery

Benefits