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Head of Operations(m/w/x)
Orchestrating patient experience and prescription care for a medication-based weight management program. Scaling operations in a regulated health environment and German fluency required. Equity for everyone, 3 weeks work-from-anywhere.
Anforderungen
- 5-8 years of experience in high-growth environments
- Experience scaling teams and operations in consumer-facing, regulated or tech-enabled health environment
- Fluency in German and English (written and spoken)
- Experience building and scaling high-performance teams
- Creative problem-solving skills
- Data-driven operational skills
- World-class communication skills
- Execution-first mindset
- Ownership mentality
- Ability to empower a team
- Relentless ambition
- Bias for action
- Calmness in chaotic environments
- Curiosity and problem exploration
Aufgaben
- Orchestrate a seamless patient experience from sign-up to medication management
- Champion the voice of the patient to improve satisfaction metrics
- Ensure safe, compliant, and timely prescription care for every patient
- Optimize clinical systems, protocols, and audits for better patient safety
- Guarantee timely and accurate prescription dispensing and delivery
- Collaborate on procurement strategy for generic medications and new partners
- Architect systems for day-to-day operations across HR, Finance, Legal, and Commercial
- Build workflows and tools to enhance clarity and accountability on KPIs
- Coordinate strategy planning, OKRs, and leadership meetings to drive performance
- Recruit and develop high-impact leaders in Germany
- Ensure delivery against all agreed SLAs and metrics for operational capabilities
- Drive team focus and motivation through rituals, reporting, and updates
- Lead and coach direct reports and support the leadership team's development
- Set improvement ambitions through process optimization and AI-enabled service delivery
Berufserfahrung
- 5 - 8 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Workation & Sabbatical
- 3 weeks of work-from-anywhere
Attraktive Vergütung
- Equity for everyone
Weiterbildungsangebote
- Annual learning budgets
Sonstige Zulagen
- 3 days of professional development leave
Mentoring & Coaching
- Peer shadowing
Lockere Unternehmenskultur
- Global knowledge-sharing culture
Gesundheits- & Fitnessangebote
- Wellness allowance
Noch nicht perfekt?
- ctrl QS GmbHVollzeit/Teilzeitmit HomeofficeSeniorBerlin, München
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Head of Operations(m/w/x)
Orchestrating patient experience and prescription care for a medication-based weight management program. Scaling operations in a regulated health environment and German fluency required. Equity for everyone, 3 weeks work-from-anywhere.
Anforderungen
- 5-8 years of experience in high-growth environments
- Experience scaling teams and operations in consumer-facing, regulated or tech-enabled health environment
- Fluency in German and English (written and spoken)
- Experience building and scaling high-performance teams
- Creative problem-solving skills
- Data-driven operational skills
- World-class communication skills
- Execution-first mindset
- Ownership mentality
- Ability to empower a team
- Relentless ambition
- Bias for action
- Calmness in chaotic environments
- Curiosity and problem exploration
Aufgaben
- Orchestrate a seamless patient experience from sign-up to medication management
- Champion the voice of the patient to improve satisfaction metrics
- Ensure safe, compliant, and timely prescription care for every patient
- Optimize clinical systems, protocols, and audits for better patient safety
- Guarantee timely and accurate prescription dispensing and delivery
- Collaborate on procurement strategy for generic medications and new partners
- Architect systems for day-to-day operations across HR, Finance, Legal, and Commercial
- Build workflows and tools to enhance clarity and accountability on KPIs
- Coordinate strategy planning, OKRs, and leadership meetings to drive performance
- Recruit and develop high-impact leaders in Germany
- Ensure delivery against all agreed SLAs and metrics for operational capabilities
- Drive team focus and motivation through rituals, reporting, and updates
- Lead and coach direct reports and support the leadership team's development
- Set improvement ambitions through process optimization and AI-enabled service delivery
Berufserfahrung
- 5 - 8 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Workation & Sabbatical
- 3 weeks of work-from-anywhere
Attraktive Vergütung
- Equity for everyone
Weiterbildungsangebote
- Annual learning budgets
Sonstige Zulagen
- 3 days of professional development leave
Mentoring & Coaching
- Peer shadowing
Lockere Unternehmenskultur
- Global knowledge-sharing culture
Gesundheits- & Fitnessangebote
- Wellness allowance
Über das Unternehmen
Eucalyptus
Branche
Healthcare
Beschreibung
The company is behind Juniper, a leading weight management program combining medication with tailored nutrition and exercise support.
Noch nicht perfekt?
- ctrl QS GmbH
Head of People(m/w/x)
Vollzeit/Teilzeitmit HomeofficeSeniorBerlin, München - Alteos GmbH
Head of Operations - Intelligence & Process Enablement(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Expatrio
Head of Health Insurance(m/w/x)
Vollzeitmit HomeofficeManagementBerlin, Frankfurt am Main - N26
Head of Growth Operations(m/w/x)
Vollzeitmit HomeofficeManagementBerlin - Doctolib
Chief of Staff to the German Managing Director(m/w/x)
Vollzeitmit HomeofficeManagementBerlin