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Global Media Client Services Specialist(m/w/x)
Managing digital media workflows for global record labels, guiding content submission and delivery. 2+ years in coordination/operations with digital media assets required. Annual music streaming subscription, Klimaticket option.
Anforderungen
- 2+ years relevant experience in coordination, operations, or client services roles
- Experience with digital media assets (audio and/or video)
- General understanding of media asset formats and delivery workflows
- Experience supporting project coordination or operational processes
- Excellent written and verbal communication skills
- Customer-service mindset
- Collaboration with global teams and stakeholders
- English as primary working language
- Strong working knowledge of Microsoft Office (Excel, Word)
- Experience with database entry, reporting, and documentation
- Ability to manage multiple tasks
- Effective prioritization
- Ability to work in deadline-driven environment
- Experience with content management, workflow or ticketing systems (e.g., SonyCi, Airtable)
- Experience in international or cross-functional business environment
- Exposure to digital media supply chains (audio and/or video)
- Familiarity with video or audio production environments
- Proactiveness and self-motivation
- Strong sense of ownership
- Detail-orientation
- Structured approach to data and content handling
- Collaborative mindset
- Comfort working across teams and time zones
- Service-mindedness
- Professionalism
- Clear communication
- Curiosity
- Openness to improving workflows and processes
- Reliability
- Adaptability in fast-paced operational environment
Aufgaben
- Manage and facilitate digital media workflows.
- Support internal labels, territories, and partners.
- Guide internal partners on content submission and delivery.
- Research, locate, and validate media content across storage systems.
- Upload, download, and manage approved media files across UMG systems.
- Verify asset and metadata compliance before ingestion.
- Monitor workflows and task queues.
- Identify and coordinate resolutions for delivery.
- Add and maintain metadata in UMG systems.
- Produce accurate reports for operational tracking.
- Produce accurate reports for SLA and KPI monitoring.
- Contribute to workflow improvement projects.
- Develop documentation and training materials.
- Evaluate new tools and technologies.
Berufserfahrung
- 2 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Office
- Excel
- Word
- SonyCi
- Airtable
Benefits
Sonstige Vorteile
- Annual music streaming subscription
Mitarbeiterrabatte
- Discounts and cashback platform
Sonstige Zulagen
- Choice of additional benefits
Öffi Tickets
- Klimaticket option
Firmenfahrrad
- JobRad (bike leasing)
Snacks & Getränke
- Free office beverages
Parkplatz & Pendelvorteile
- Free parking
Noch nicht perfekt?
- Universal MusicVollzeitnur vor OrtBerufserfahrenSalzburgab 2.473 / Monat
- Red Bull
Media Channels Operations Specialist(m/w/x)
VollzeitBefristeter Vertragnur vor OrtBerufserfahrenElsbethenab 2.362 / Monat - Red Bull
Team Assistant to Global Head of Media Production Services(m/w/x)
Vollzeitnur vor OrtKeine AngabeWals-Siezenheimab 2.251 / Monat - Red Bull
Media Equipment Specialist - Rental Coordination(m/w/x)
Vollzeitnur vor OrtBerufserfahrenSalzburgab 2.362 / Monat - Red Bull
Global Music Communications Manager(m/w/x)
Vollzeitnur vor OrtSeniorElsbethen
Global Media Client Services Specialist(m/w/x)
Managing digital media workflows for global record labels, guiding content submission and delivery. 2+ years in coordination/operations with digital media assets required. Annual music streaming subscription, Klimaticket option.
Anforderungen
- 2+ years relevant experience in coordination, operations, or client services roles
- Experience with digital media assets (audio and/or video)
- General understanding of media asset formats and delivery workflows
- Experience supporting project coordination or operational processes
- Excellent written and verbal communication skills
- Customer-service mindset
- Collaboration with global teams and stakeholders
- English as primary working language
- Strong working knowledge of Microsoft Office (Excel, Word)
- Experience with database entry, reporting, and documentation
- Ability to manage multiple tasks
- Effective prioritization
- Ability to work in deadline-driven environment
- Experience with content management, workflow or ticketing systems (e.g., SonyCi, Airtable)
- Experience in international or cross-functional business environment
- Exposure to digital media supply chains (audio and/or video)
- Familiarity with video or audio production environments
- Proactiveness and self-motivation
- Strong sense of ownership
- Detail-orientation
- Structured approach to data and content handling
- Collaborative mindset
- Comfort working across teams and time zones
- Service-mindedness
- Professionalism
- Clear communication
- Curiosity
- Openness to improving workflows and processes
- Reliability
- Adaptability in fast-paced operational environment
Aufgaben
- Manage and facilitate digital media workflows.
- Support internal labels, territories, and partners.
- Guide internal partners on content submission and delivery.
- Research, locate, and validate media content across storage systems.
- Upload, download, and manage approved media files across UMG systems.
- Verify asset and metadata compliance before ingestion.
- Monitor workflows and task queues.
- Identify and coordinate resolutions for delivery.
- Add and maintain metadata in UMG systems.
- Produce accurate reports for operational tracking.
- Produce accurate reports for SLA and KPI monitoring.
- Contribute to workflow improvement projects.
- Develop documentation and training materials.
- Evaluate new tools and technologies.
Berufserfahrung
- 2 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Office
- Excel
- Word
- SonyCi
- Airtable
Benefits
Sonstige Vorteile
- Annual music streaming subscription
Mitarbeiterrabatte
- Discounts and cashback platform
Sonstige Zulagen
- Choice of additional benefits
Öffi Tickets
- Klimaticket option
Firmenfahrrad
- JobRad (bike leasing)
Snacks & Getränke
- Free office beverages
Parkplatz & Pendelvorteile
- Free parking
Über das Unternehmen
Universal Music
Branche
Media
Beschreibung
Das Unternehmen ist Marktführer im Musikgeschäft und steht für über 100 Jahre Musikgeschichte aus allen Genres.
Noch nicht perfekt?
- Universal Music
Client Services Representative(m/w/x)
Vollzeitnur vor OrtBerufserfahrenSalzburgab 2.473 / Monat - Red Bull
Media Channels Operations Specialist(m/w/x)
VollzeitBefristeter Vertragnur vor OrtBerufserfahrenElsbethenab 2.362 / Monat - Red Bull
Team Assistant to Global Head of Media Production Services(m/w/x)
Vollzeitnur vor OrtKeine AngabeWals-Siezenheimab 2.251 / Monat - Red Bull
Media Equipment Specialist - Rental Coordination(m/w/x)
Vollzeitnur vor OrtBerufserfahrenSalzburgab 2.362 / Monat - Red Bull
Global Music Communications Manager(m/w/x)
Vollzeitnur vor OrtSeniorElsbethen