Dein persönlicher KI-Karriere-Agent
German-speaking Customer Support Specialist(m/w/x)
Handling user calls, messages, and emails for travel planning and reservation management. Fluent German and English communication skills required. Full relocation support, flight, and hotel covered.
Anforderungen
- Positive mindset and interest in international career
- Fluent German and good English communication skills
- Strong attention to detail
- Problem-solving and troubleshooting ability
- Comfort with unexpected changes or last-minute requests
- Experience in e-commerce or online bookings is a plus
Aufgaben
- Handle incoming calls from users
- Respond to user messages
- Answer user emails
- Manage reservations
- Handle special requests
- Process changes to bookings
- Address customer complaints
- Research travel options
- Modify bookings based on preferences
- Process payments
- Handle cancellations
- Make adjustments to bookings
- Provide solutions to travelers
- Help travelers feel supported
- Ensure travelers are well-informed
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Benefits
Sonstige Vorteile
- Full relocation support
- Flight covered
Sonstige Zulagen
- Hotel stay covered
- Housing assistance covered
Attraktive Vergütung
- Competitive salary
Boni & Prämien
- 2 extra monthly salaries per year
Gesundheits- & Fitnessangebote
- Health insurance
Mitarbeiterrabatte
- Company discounts
Weiterbildungsangebote
- Full training by certified instructors
- Free online Greek language courses
Karriere- und Weiterentwicklung
- Career growth opportunities
Flexibles Arbeiten
- Work-from-home basis
Lockere Unternehmenskultur
- Diverse, inclusive culture
- Great Place to Work-certified company culture
- Multinational environment
- Home
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- Freudenberg
- German-speaking Customer Support SpecialistGerman-speaking Customer Support Specialist bei Booking.com
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- Home
- Jobs in Deutschland
- Freudenberg
- German-speaking Customer Support SpecialistGerman-speaking Customer Support Specialist bei Booking.com
German-speaking Customer Support Specialist(m/w/x)
Handling user calls, messages, and emails for travel planning and reservation management. Fluent German and English communication skills required. Full relocation support, flight, and hotel covered.
Anforderungen
- Positive mindset and interest in international career
- Fluent German and good English communication skills
- Strong attention to detail
- Problem-solving and troubleshooting ability
- Comfort with unexpected changes or last-minute requests
- Experience in e-commerce or online bookings is a plus
Aufgaben
- Handle incoming calls from users
- Respond to user messages
- Answer user emails
- Manage reservations
- Handle special requests
- Process changes to bookings
- Address customer complaints
- Research travel options
- Modify bookings based on preferences
- Process payments
- Handle cancellations
- Make adjustments to bookings
- Provide solutions to travelers
- Help travelers feel supported
- Ensure travelers are well-informed
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Benefits
Sonstige Vorteile
- Full relocation support
- Flight covered
Sonstige Zulagen
- Hotel stay covered
- Housing assistance covered
Attraktive Vergütung
- Competitive salary
Boni & Prämien
- 2 extra monthly salaries per year
Gesundheits- & Fitnessangebote
- Health insurance
Mitarbeiterrabatte
- Company discounts
Weiterbildungsangebote
- Full training by certified instructors
- Free online Greek language courses
Karriere- und Weiterentwicklung
- Career growth opportunities
Flexibles Arbeiten
- Work-from-home basis
Lockere Unternehmenskultur
- Diverse, inclusive culture
- Great Place to Work-certified company culture
- Multinational environment
Über das Unternehmen
Booking.com
Branche
Tourism
Beschreibung
Booking.com supports travelers in planning trips and offers customer assistance.
Noch nicht perfekt?
- Buhl Data Service GmbH
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VollzeitFreelancemit HomeofficeJuniorSiegen - SMS group GmbH Mönchengladbach
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Vollzeitmit HomeofficeJuniorHilchenbach, Mönchengladbach - Terry Soot Management Group (TSMG)
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