Dein persönlicher KI-Karriere-Agent
German-speaking Customer Support Agent for Telecom Team(m/w/x)
Handling inbound calls, emails, and chats for telecom services, resolving technical and billing issues. High-level German (C1/native) communication skills required. Performance bonuses, relocation package, and multicultural environment.
Anforderungen
- Enjoyment of helping people
- Clear communication skills
- Structured environment work
- Performance goals focus
- High-level German (C1/native preferred)
- Good English skills (B2 or above)
- Customer service experience
- Sales experience
- Technical support experience
- Confident phone communication
- Handling customer situations
- Comfortable using systems
- Basic PC tools usage
- Calmness under pressure
- Teamwork skills
- Solution-oriented approach
- Reaching targets and KPIs
- Sales experience valued
- Technical understanding valued
Aufgaben
- Handle inbound calls, emails, and chat
- Support customers with service and technical issues
- Resolve technical problems related to internet, TV, and connectivity
- Answer questions about invoices, payments, and subscriptions
- Assist with account access, roaming, and device concerns
- Manage contract renewals and service upgrades
- Prevent cancellations by offering suitable solutions
- Identify opportunities to recommend relevant services
- Suggest improvements that benefit customers
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- Basic PC tools
Benefits
Boni & Prämien
- Performance-based bonuses
Mentoring & Coaching
- Full training and onboarding
Lockere Unternehmenskultur
- International, multicultural work environment
Karriere- und Weiterentwicklung
- Career development opportunities
Sonstige Zulagen
- Relocation package
Sonstige Vorteile
- Support settling into life in Greece
Team Events & Ausflüge
- Company events
- Team activities
- Home
- Jobs in Deutschland
- Eisenach
- German-speaking Customer Support Agent for Telecom TeamGerman-speaking Customer Support Agent for Telecom Team b...
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- Home
- Jobs in Deutschland
- Eisenach
- German-speaking Customer Support Agent for Telecom TeamGerman-speaking Customer Support Agent for Telecom Team b...
German-speaking Customer Support Agent for Telecom Team(m/w/x)
Handling inbound calls, emails, and chats for telecom services, resolving technical and billing issues. High-level German (C1/native) communication skills required. Performance bonuses, relocation package, and multicultural environment.
Anforderungen
- Enjoyment of helping people
- Clear communication skills
- Structured environment work
- Performance goals focus
- High-level German (C1/native preferred)
- Good English skills (B2 or above)
- Customer service experience
- Sales experience
- Technical support experience
- Confident phone communication
- Handling customer situations
- Comfortable using systems
- Basic PC tools usage
- Calmness under pressure
- Teamwork skills
- Solution-oriented approach
- Reaching targets and KPIs
- Sales experience valued
- Technical understanding valued
Aufgaben
- Handle inbound calls, emails, and chat
- Support customers with service and technical issues
- Resolve technical problems related to internet, TV, and connectivity
- Answer questions about invoices, payments, and subscriptions
- Assist with account access, roaming, and device concerns
- Manage contract renewals and service upgrades
- Prevent cancellations by offering suitable solutions
- Identify opportunities to recommend relevant services
- Suggest improvements that benefit customers
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- Basic PC tools
Benefits
Boni & Prämien
- Performance-based bonuses
Mentoring & Coaching
- Full training and onboarding
Lockere Unternehmenskultur
- International, multicultural work environment
Karriere- und Weiterentwicklung
- Career development opportunities
Sonstige Zulagen
- Relocation package
Sonstige Vorteile
- Support settling into life in Greece
Team Events & Ausflüge
- Company events
- Team activities
Über das Unternehmen
Next Job Abroad
Branche
Telecommunications
Beschreibung
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
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- Damco Germany GmbH
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Warehouse Administrator(m/w/x)
Vollzeitnur vor OrtBerufserfahrenHerleshausen - MAERSK LOGISTICS & SERVICES FRANCE SAS
Warehouse Maintenance Technician(m/w/x)
Vollzeitnur vor OrtJuniorHerleshausen - BarmeniaGothaer AG
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Vollzeit/Teilzeitnur vor OrtQuereinsteigerEisenach