Next Job Abroad
German speaking Customer Support Agent(m/w/x)
Vollzeitnur vor OrtBerufseinsteiger
München
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
NENext Job Abroad
German Customer Care Executive - JTI Project(m/w/x)
München
VollzeitVor OrtJunior
Nejo KI-Zusammenfassung
German C1/C2 customer support for JTI project, including follow-ups and feedback collection. 1+ years customer service experience preferred. Two extra salaries annually, full relocation support.
Anforderungen
- German C1/C2 level (mandatory)
- English minimum B2 for training and operations
- 1+ years customer service experience preferred
- Customer service in tobacco, vape, or tech support is a plus
- Advanced PC skills (MS Office, CRM systems)
- Familiarity with social media & review platforms
- Strong oral and written communication
- High emotional intelligence
- Solution-oriented mindset
Aufgaben
- Deliver exceptional consumer experiences
- Conduct post-purchase follow-ups
- Perform retention efforts
- Engage users for feedback
- Engage users for trade-in initiatives
- Engage users for adoption initiatives
- Cross-sell products
- Upsell products
- Update CRM systems with consumer interactions
- Provide first-contact resolution for inquiries
- Provide first-contact resolution for technical support
- Troubleshoot heated tobacco device charging issues
- Troubleshoot heated tobacco device heating issues
- Troubleshoot heated tobacco device stick compatibility issues
- Guide consumers on proper device usage
- Guide consumers on proper device maintenance
- Guide consumers on device best practices
- Process warranty claims
- Process replacements
- Process returns
- Handle complaints empathetically
- Escalate complaints when required
- Educate consumers on devices
- Educate consumers on accessories
- Educate consumers on stick options
Berufserfahrung
- 1 Jahr
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- MS Office
- CRM systems
Benefits
Attraktive Vergütung
- Competitive monthly salary
Sonstige Zulagen
- 2 extra salaries per year
- Fully remunerated training
- Relocation perks
Sonstige Vorteile
- Complete relocation support
- Flight tickets
- Hotel accommodation
- Opportunity to work for a Great Place to Work-Certified Company
- Comprehensive support
Familienfreundlichkeit
- Assistance with house search
Gesundheits- & Fitnessangebote
- Healthcare benefits
Mitarbeiterrabatte
- Numerous discounts
Weiterbildungsangebote
- Free online Greek language courses
Team Events & Ausflüge
- Special events
Gemeinnützige Ausrichtung
- Community initiatives
- Social responsibility programs
Lockere Unternehmenskultur
- Great working environment
Modernes Büro
- State-of-the-art premises
Snacks & Getränke
- Relaxing break areas
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Next Job Abroad erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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- Mercier Consultancy
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deutschsprachige Customer Support Specialists(m/w/x)
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German Speaking - Bank Customer Service - Sales Exp. Required(m/w/x)
Vollzeitnur vor OrtBerufserfahrenMünchenab 25.000 / Jahr - Klüber Lubrication Deutschland GmbH & Co. KG
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Vollzeitnur vor OrtBerufserfahrenMünchen
NENext Job Abroad
German Customer Care Executive - JTI Project(m/w/x)
München
VollzeitVor OrtJunior
Nejo KI-Zusammenfassung
German C1/C2 customer support for JTI project, including follow-ups and feedback collection. 1+ years customer service experience preferred. Two extra salaries annually, full relocation support.
Anforderungen
- German C1/C2 level (mandatory)
- English minimum B2 for training and operations
- 1+ years customer service experience preferred
- Customer service in tobacco, vape, or tech support is a plus
- Advanced PC skills (MS Office, CRM systems)
- Familiarity with social media & review platforms
- Strong oral and written communication
- High emotional intelligence
- Solution-oriented mindset
Aufgaben
- Deliver exceptional consumer experiences
- Conduct post-purchase follow-ups
- Perform retention efforts
- Engage users for feedback
- Engage users for trade-in initiatives
- Engage users for adoption initiatives
- Cross-sell products
- Upsell products
- Update CRM systems with consumer interactions
- Provide first-contact resolution for inquiries
- Provide first-contact resolution for technical support
- Troubleshoot heated tobacco device charging issues
- Troubleshoot heated tobacco device heating issues
- Troubleshoot heated tobacco device stick compatibility issues
- Guide consumers on proper device usage
- Guide consumers on proper device maintenance
- Guide consumers on device best practices
- Process warranty claims
- Process replacements
- Process returns
- Handle complaints empathetically
- Escalate complaints when required
- Educate consumers on devices
- Educate consumers on accessories
- Educate consumers on stick options
Berufserfahrung
- 1 Jahr
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- MS Office
- CRM systems
Benefits
Attraktive Vergütung
- Competitive monthly salary
Sonstige Zulagen
- 2 extra salaries per year
- Fully remunerated training
- Relocation perks
Sonstige Vorteile
- Complete relocation support
- Flight tickets
- Hotel accommodation
- Opportunity to work for a Great Place to Work-Certified Company
- Comprehensive support
Familienfreundlichkeit
- Assistance with house search
Gesundheits- & Fitnessangebote
- Healthcare benefits
Mitarbeiterrabatte
- Numerous discounts
Weiterbildungsangebote
- Free online Greek language courses
Team Events & Ausflüge
- Special events
Gemeinnützige Ausrichtung
- Community initiatives
- Social responsibility programs
Lockere Unternehmenskultur
- Great working environment
Modernes Büro
- State-of-the-art premises
Snacks & Getränke
- Relaxing break areas
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Next Job Abroad erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Next Job Abroad
Branche
Other
Beschreibung
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
Noch nicht perfekt?
- Next Job Abroad
German speaking Customer Support Agent(m/w/x)
Vollzeitnur vor OrtBerufseinsteigerMünchen - Mercier Consultancy
German Back-end Gaming Support Specialist(m/w/x)
Vollzeitnur vor OrtJuniorMünchen - Next Job Abroad
deutschsprachige Customer Support Specialists(m/w/x)
Vollzeitnur vor OrtJuniorMünchen - Next Job Abroad
German Speaking - Bank Customer Service - Sales Exp. Required(m/w/x)
Vollzeitnur vor OrtBerufserfahrenMünchenab 25.000 / Jahr - Klüber Lubrication Deutschland GmbH & Co. KG
Customer Care Coordinator(m/w/x)
Vollzeitnur vor OrtBerufserfahrenMünchen