Dein persönlicher KI-Karriere-Agent
Freelance Onsite Support Technician – 1st / 2nd Level Support(m/w/x)
Onsite IT support in Munich for AI-augmented digital services. Level 1 and 2 troubleshooting, hardware/software issue resolution required. Fluent German and English needed. Hybrid work, 4-week workation option.
Anforderungen
- Proven experience in Level 1 and Level 2 IT support
- Strong troubleshooting and proactive problem-solving skills
- Excellent communication skills with end-users and teams
- Fluent German (written and spoken)
- Fluent English (written and spoken)
- Familiarity with Microsoft Entra ID administration
- Experience using ServiceNow for ticket management
- Ability to learn company-specific tools
Aufgaben
- Provide on-site IT support in Munich
- Deliver Level 1 and Level 2 technical support
- Ensure smooth IT infrastructure operation
- Troubleshoot hardware and software issues
- Resolve technical queries efficiently
- Support end-users promptly
- Maintain high user satisfaction
- Collaborate with team members
- Optimize IT performance with stakeholders
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Entra ID
- ServiceNow
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Freelance Onsite Support Technician – 1st / 2nd Level Support(m/w/x)
Onsite IT support in Munich for AI-augmented digital services. Level 1 and 2 troubleshooting, hardware/software issue resolution required. Fluent German and English needed. Hybrid work, 4-week workation option.
Anforderungen
- Proven experience in Level 1 and Level 2 IT support
- Strong troubleshooting and proactive problem-solving skills
- Excellent communication skills with end-users and teams
- Fluent German (written and spoken)
- Fluent English (written and spoken)
- Familiarity with Microsoft Entra ID administration
- Experience using ServiceNow for ticket management
- Ability to learn company-specific tools
Aufgaben
- Provide on-site IT support in Munich
- Deliver Level 1 and Level 2 technical support
- Ensure smooth IT infrastructure operation
- Troubleshoot hardware and software issues
- Resolve technical queries efficiently
- Support end-users promptly
- Maintain high user satisfaction
- Collaborate with team members
- Optimize IT performance with stakeholders
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Entra ID
- ServiceNow
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Everience
Branche
Consulting
Beschreibung
The company unleashes the potential of digital technology to enhance productivity and competitiveness for its clients.
Noch nicht perfekt?
- DXC Technology
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Vollzeitnur vor OrtBerufserfahrenBerlin, Hamburg, München, Dresden, Potsdam, Ratingen, Böblingen, St. Ingbert, Gerlingen, Walldorf - EOS GmbH Electro Optical Systems
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Vollzeitnur vor OrtBerufserfahrenKrailling - pidas
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