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Forward Deployed Engineer(m/w/x)
Implementing voice AI agents on a no-code platform, integrating CRMs and telephony systems. 3-6 years technical customer-facing experience required. Distributed, async-first team, meaningful equity.
Anforderungen
- 3–6 years technical customer-facing experience
- Hands-on problem solving and coding skills
- Experience leading enterprise software implementations
- Experience or interest in AI/ML technologies
- Strong communication and bridging skills
- Motivation for customer success and collaboration
- Fluency in German and English
- Experience with telephony or contact centers
- Background in LLM prompting or automation
- Familiarity with post-sales success frameworks
- Track record of driving customer outcomes
Aufgaben
- Lead end-to-end AI platform implementations
- Design and configure custom solution architectures
- Collaborate with customer engineering and operations teams
- Develop integrations with CRMs and telephony systems
- Build workflow automation tool connections
- Identify and implement deployment optimization opportunities
- Translate customer needs into product insights
- Troubleshoot and resolve production environment issues
- Create technical playbooks and best practices
- Drive platform adoption to support account growth
Berufserfahrung
- 3 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Python
- JavaScript
- APIs
- CRMs
- telephony platforms
- AI/ML technologies
- conversational AI
- LLM-based systems
- SIP
- contact center systems
- LLM prompting
- AI orchestration
- intelligent automation
Benefits
Lockere Unternehmenskultur
- High-trust and high-ownership environment
Flexibles Arbeiten
- Remote-first flexibility
- Distributed and async-first team
Attraktive Vergütung
- Competitive pay
Sonstige Vorteile
- Meaningful equity
- Comprehensive benefits
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Forward Deployed Engineer(m/w/x)
Implementing voice AI agents on a no-code platform, integrating CRMs and telephony systems. 3-6 years technical customer-facing experience required. Distributed, async-first team, meaningful equity.
Anforderungen
- 3–6 years technical customer-facing experience
- Hands-on problem solving and coding skills
- Experience leading enterprise software implementations
- Experience or interest in AI/ML technologies
- Strong communication and bridging skills
- Motivation for customer success and collaboration
- Fluency in German and English
- Experience with telephony or contact centers
- Background in LLM prompting or automation
- Familiarity with post-sales success frameworks
- Track record of driving customer outcomes
Aufgaben
- Lead end-to-end AI platform implementations
- Design and configure custom solution architectures
- Collaborate with customer engineering and operations teams
- Develop integrations with CRMs and telephony systems
- Build workflow automation tool connections
- Identify and implement deployment optimization opportunities
- Translate customer needs into product insights
- Troubleshoot and resolve production environment issues
- Create technical playbooks and best practices
- Drive platform adoption to support account growth
Berufserfahrung
- 3 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Python
- JavaScript
- APIs
- CRMs
- telephony platforms
- AI/ML technologies
- conversational AI
- LLM-based systems
- SIP
- contact center systems
- LLM prompting
- AI orchestration
- intelligent automation
Benefits
Lockere Unternehmenskultur
- High-trust and high-ownership environment
Flexibles Arbeiten
- Remote-first flexibility
- Distributed and async-first team
Attraktive Vergütung
- Competitive pay
Sonstige Vorteile
- Meaningful equity
- Comprehensive benefits
Über das Unternehmen
Synthflow
Branche
IT
Beschreibung
Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing at scale.
Noch nicht perfekt?
- Aircall
Forward Deployed Engineer(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Parloa
Senior Forward Deployed Engineer(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin, München - deepset GmbH
Value Engineer - DACH(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin, Hamburg, Bremen - Taktile
Senior Forward Deployed Engineer(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Parloa
Deployment Strategist(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin, München