Synthflow
Forward Deployed Engineer(m/w/x)
VollzeitRemoteBerufserfahren
Berlin
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AIAircall
Forward Deployed Engineer - AI Solutions Engineering - DACH(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Designing and building integrations with low/no-code platforms for a global AI communications platform. 5-8 years technical consulting or solutions engineering experience required. 4-week workation option, entrepreneurial spirit.
Anforderungen
- API fluency
- Technical project management confidence
- Eagerness to learn, build, scale models
- 5–8 years technical consulting, solutions engineering, or integration project management
- Strong command of APIs, webhooks, data structures
- Design and troubleshoot integrations confidently
- Experience with MCP Servers
- Hands-on low-code orchestration tools experience
- CRM automation experience
- Practical AI workflow configuration understanding
- Proven ability to lead cross-functional projects
- Excellent communication skills
- Stakeholder management skills
- Translating between technical and business audiences
- Growth mindset
- Constantly learning new tools, frameworks
- Experience in telephony, voice, or contact center systems
- Familiarity with BI and analytics tools
- Exposure to scripting (JavaScript/Python)
Aufgaben
- Lead customer discovery and design sessions
- Map business processes and identify automation opportunities
- Define solution architecture
- Design and build integrations using low/no-code platforms
- Use CRM automation tools with API connectors
- Collaborate with Engineering to validate technical feasibility
- Resolve technical blockers
- Share field learnings to inform product improvements
- Configure and optimize the AI Agent
- Define intents, prompts, actions, guardrails, and performance metrics
- Manage complex, cross-functional deployments
- Define timelines and align stakeholders
- Ensure accountability and on-time delivery
- Create scalable models and reusable frameworks
- Develop templates, playbooks, and reference architectures
- Champion continuous learning and enablement
- Train peers and run internal workshops
- Document best practices
- Run global, targeted outbound campaigns
- Generate pipeline and accelerate adoption
- Collaborate with GTM leadership
- Embed routines and cadences for accountability
- Drive new product pipeline, forecast accuracy, and performance tracking
- Own regional top-line targets for assigned products
- Collaborate with AEs and AMs for add-on quotas
- Act as an internal product owner within the GTM function
- Define product-specific MRR strategies
- Coordinate cross-functional support
- Ensure Aircall delivers the leading AI-enabled communication platform
- Collaborate with Product and PMM
- Shape the AI Voice Agent roadmap
- Drive internal and external product education
- Enable System Integrators and channel partners
- Maintain deep awareness of AI and CX industry trends
- Ensure Aircall’s competitive positioning
- Feed insights back into product and GTM strategies
- Deliver high-quality, scalable AI Agent deployments
- Achieve clear business outcomes
- Shorten time-to-first-value
- Increase automation adoption across SMB customers
- Ensure reusable frameworks are actively used
- Collaborate with Engineering and Product to enhance platform capabilities
- Demonstrate leadership in team enablement and upskilling
- Impact technical excellence
- Improve customer metrics
- Drive revenue impact
Berufserfahrung
- 5 - 8 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- APIs
- webhooks
- JSON
- REST
- GraphQL
- MCP Servers
- Zapier
- Make
- n8n
- Workato
- HubSpot
- Salesforce
- Looker
- BigQuery
- Snowflake
- JavaScript
- Python
Benefits
Attraktive Vergütung
- Competitive salary package
Sonstige Vorteile
- Competitive benefits
Flexibles Arbeiten
- Work-life balance
Startup-Atmosphäre
- Fast-learning environment
- Entrepreneurial spirit
Lockere Unternehmenskultur
- Strong team spirit
- Cosmopolite mindset
- Multi-cultural mindset
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Aircall erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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AIAircall
Forward Deployed Engineer - AI Solutions Engineering - DACH(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Designing and building integrations with low/no-code platforms for a global AI communications platform. 5-8 years technical consulting or solutions engineering experience required. 4-week workation option, entrepreneurial spirit.
Anforderungen
- API fluency
- Technical project management confidence
- Eagerness to learn, build, scale models
- 5–8 years technical consulting, solutions engineering, or integration project management
- Strong command of APIs, webhooks, data structures
- Design and troubleshoot integrations confidently
- Experience with MCP Servers
- Hands-on low-code orchestration tools experience
- CRM automation experience
- Practical AI workflow configuration understanding
- Proven ability to lead cross-functional projects
- Excellent communication skills
- Stakeholder management skills
- Translating between technical and business audiences
- Growth mindset
- Constantly learning new tools, frameworks
- Experience in telephony, voice, or contact center systems
- Familiarity with BI and analytics tools
- Exposure to scripting (JavaScript/Python)
Aufgaben
- Lead customer discovery and design sessions
- Map business processes and identify automation opportunities
- Define solution architecture
- Design and build integrations using low/no-code platforms
- Use CRM automation tools with API connectors
- Collaborate with Engineering to validate technical feasibility
- Resolve technical blockers
- Share field learnings to inform product improvements
- Configure and optimize the AI Agent
- Define intents, prompts, actions, guardrails, and performance metrics
- Manage complex, cross-functional deployments
- Define timelines and align stakeholders
- Ensure accountability and on-time delivery
- Create scalable models and reusable frameworks
- Develop templates, playbooks, and reference architectures
- Champion continuous learning and enablement
- Train peers and run internal workshops
- Document best practices
- Run global, targeted outbound campaigns
- Generate pipeline and accelerate adoption
- Collaborate with GTM leadership
- Embed routines and cadences for accountability
- Drive new product pipeline, forecast accuracy, and performance tracking
- Own regional top-line targets for assigned products
- Collaborate with AEs and AMs for add-on quotas
- Act as an internal product owner within the GTM function
- Define product-specific MRR strategies
- Coordinate cross-functional support
- Ensure Aircall delivers the leading AI-enabled communication platform
- Collaborate with Product and PMM
- Shape the AI Voice Agent roadmap
- Drive internal and external product education
- Enable System Integrators and channel partners
- Maintain deep awareness of AI and CX industry trends
- Ensure Aircall’s competitive positioning
- Feed insights back into product and GTM strategies
- Deliver high-quality, scalable AI Agent deployments
- Achieve clear business outcomes
- Shorten time-to-first-value
- Increase automation adoption across SMB customers
- Ensure reusable frameworks are actively used
- Collaborate with Engineering and Product to enhance platform capabilities
- Demonstrate leadership in team enablement and upskilling
- Impact technical excellence
- Improve customer metrics
- Drive revenue impact
Berufserfahrung
- 5 - 8 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- APIs
- webhooks
- JSON
- REST
- GraphQL
- MCP Servers
- Zapier
- Make
- n8n
- Workato
- HubSpot
- Salesforce
- Looker
- BigQuery
- Snowflake
- JavaScript
- Python
Benefits
Attraktive Vergütung
- Competitive salary package
Sonstige Vorteile
- Competitive benefits
Flexibles Arbeiten
- Work-life balance
Startup-Atmosphäre
- Fast-learning environment
- Entrepreneurial spirit
Lockere Unternehmenskultur
- Strong team spirit
- Cosmopolite mindset
- Multi-cultural mindset
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Aircall erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Aircall
Branche
Telecommunications
Beschreibung
Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses.
Noch nicht perfekt?
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