Synthflow
Forward Deployed Engineer(m/w/x)
VollzeitRemoteBerufserfahren
Berlin
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
AIAircall
Forward Deployed Engineer(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Designing and deploying integrations for customer communications platforms, utilizing low/no-code tools and CRM automation. Strong command of APIs, webhooks, and data structures essential. Direct customer engagement for solution architecture and integration deployment.
Anforderungen
- Fluency in APIs
- Confidence in managing technical projects
- Eagerness to learn and build new models
- 5–8 years in technical consulting, solutions engineering, or integration-focused project management
- Strong command of APIs, webhooks, and data structures (JSON, REST, GraphQL)
- Hands-on experience with low-code orchestration tools (Zapier, Make, n8n, Workato)
- Experience with CRM automation (HubSpot, Salesforce)
- Practical understanding of AI workflow configuration
- Proven ability to lead cross-functional projects
- Excellent communication and stakeholder management skills
- Growth mindset
- Experience in telephony, voice, or contact center systems
- Familiarity with BI and analytics tools (Looker, BigQuery, Snowflake)
- Exposure to scripting (JavaScript/Python)
Aufgaben
- Lead customer discovery and design sessions
- Map business processes and identify automation opportunities
- Define solution architecture
- Design, build, and deploy integrations using low/no-code platforms
- Utilize CRM automation tools with API connectors
- Collaborate with Engineering to validate technical feasibility
- Resolve blockers and share field learnings
- Configure and optimize the AI Agent
- Define intents, prompts, actions, and performance metrics
- Manage complex, cross-functional deployments
- Define timelines and align stakeholders
- Ensure accountability and deliver on time
- Create scalable models and reusable frameworks
- Champion continuous learning and enablement
- Train peers and run internal workshops
- Document best practices to raise technical standards
- Run global outbound campaigns within the customer base
- Generate pipeline and accelerate adoption
- Collaborate with GTM leadership for accountability
- Own regional top-line targets for assigned products
- Define product-specific MRR strategies
- Coordinate cross-functional support
- Shape the AI Voice Agent roadmap with Product and PMM
- Drive internal and external product education
- Maintain awareness of AI and CX industry trends
- Deliver high-quality, scalable AI Agent deployments
- Shorten time-to-first-value for SMB customers
- Create reusable frameworks actively used by peers
- Enhance platform capabilities through collaboration
- Demonstrate leadership in team enablement and upskilling
- Drive improvements in customer metrics and revenue impact
Berufserfahrung
- 5 - 8 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- APIs
- webhooks
- data structures (JSON, REST, GraphQL)
- low-code orchestration tools (Zapier, Make, n8n, Workato)
- CRM automation (HubSpot, Salesforce)
- AI workflow configuration
- BI and analytics tools (Looker, BigQuery, Snowflake)
- scripting (JavaScript/Python)
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Aircall erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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AIAircall
Forward Deployed Engineer(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Designing and deploying integrations for customer communications platforms, utilizing low/no-code tools and CRM automation. Strong command of APIs, webhooks, and data structures essential. Direct customer engagement for solution architecture and integration deployment.
Anforderungen
- Fluency in APIs
- Confidence in managing technical projects
- Eagerness to learn and build new models
- 5–8 years in technical consulting, solutions engineering, or integration-focused project management
- Strong command of APIs, webhooks, and data structures (JSON, REST, GraphQL)
- Hands-on experience with low-code orchestration tools (Zapier, Make, n8n, Workato)
- Experience with CRM automation (HubSpot, Salesforce)
- Practical understanding of AI workflow configuration
- Proven ability to lead cross-functional projects
- Excellent communication and stakeholder management skills
- Growth mindset
- Experience in telephony, voice, or contact center systems
- Familiarity with BI and analytics tools (Looker, BigQuery, Snowflake)
- Exposure to scripting (JavaScript/Python)
Aufgaben
- Lead customer discovery and design sessions
- Map business processes and identify automation opportunities
- Define solution architecture
- Design, build, and deploy integrations using low/no-code platforms
- Utilize CRM automation tools with API connectors
- Collaborate with Engineering to validate technical feasibility
- Resolve blockers and share field learnings
- Configure and optimize the AI Agent
- Define intents, prompts, actions, and performance metrics
- Manage complex, cross-functional deployments
- Define timelines and align stakeholders
- Ensure accountability and deliver on time
- Create scalable models and reusable frameworks
- Champion continuous learning and enablement
- Train peers and run internal workshops
- Document best practices to raise technical standards
- Run global outbound campaigns within the customer base
- Generate pipeline and accelerate adoption
- Collaborate with GTM leadership for accountability
- Own regional top-line targets for assigned products
- Define product-specific MRR strategies
- Coordinate cross-functional support
- Shape the AI Voice Agent roadmap with Product and PMM
- Drive internal and external product education
- Maintain awareness of AI and CX industry trends
- Deliver high-quality, scalable AI Agent deployments
- Shorten time-to-first-value for SMB customers
- Create reusable frameworks actively used by peers
- Enhance platform capabilities through collaboration
- Demonstrate leadership in team enablement and upskilling
- Drive improvements in customer metrics and revenue impact
Berufserfahrung
- 5 - 8 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- APIs
- webhooks
- data structures (JSON, REST, GraphQL)
- low-code orchestration tools (Zapier, Make, n8n, Workato)
- CRM automation (HubSpot, Salesforce)
- AI workflow configuration
- BI and analytics tools (Looker, BigQuery, Snowflake)
- scripting (JavaScript/Python)
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Aircall erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Aircall
Branche
IT
Beschreibung
Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses.
Noch nicht perfekt?
- Synthflow
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Forward Deployed Engineer(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Karlsruhe, Leipzig, Mannheim, München