Dein persönlicher KI-Karriere-Agent
Field Service Engineer TEM/XPS(m/w/x)
On-site installation, service, and repair of complex TEM/XPS equipment. Bachelor's degree in technical/scientific field with vacuum/high voltage troubleshooting experience required. Company car for private use, flexible hours.
Anforderungen
- Bachelor’s degree in technical or scientific field
- Knowledge of Electron Microscopy and/or X-ray Photoelectron Spectroscopy (XPS)
- Full education in TEM or XPS equivalent to Bachelor’s degree
- Solid proficiency in instrument systems technology
- Experience troubleshooting vacuum and high voltage systems
- Experience with ultra-high vacuum (UHV) systems is an advantage
- Ability to read and interpret schematics and technical documentation
- Familiarity with Windows-based software environments
- Ability to perform standard software installations and updates
- Strong interpersonal and communication skills
- Structured and systematic problem-solving skills
- Ability to work independently and escalate issues
- Customer-focused mindset with strong service orientation
- Valid driver’s license (Class B)
Aufgaben
- Perform on-site installation of complex equipment
- Service complex equipment on-site
- Repair complex equipment on-site
- Investigate equipment quality and functionality
- Approve equipment quality and functionality
- Instruct customers on system operation
- Instruct customers on system maintenance
- Act as a technical contact for service activities
- Conduct on-site installations of Electron Microscopes
- Conduct on-site installations of XPS systems
- Ensure customer satisfaction during installations
- Ensure compliance with company standards during installations
- Perform remote troubleshooting
- Perform on-site troubleshooting
- Perform remote repair
- Perform on-site repair
- Perform remote installation
- Provide on-site training on maintenance
- Provide on-site training on basic operation
- Support local spare parts inventory management
- Coordinate third-party service providers
- Dispatch third-party service providers
- Follow up with third-party providers
- Monitor customer service contract status
- Support scheduling of preventive maintenance
- Complete service activity documentation accurately
- Submit service activity documentation timely
- Take ownership of assigned service tickets
- Manage technical resolution of service tickets
- Manage administrative resolution of service tickets
- Manage customer communication until ticket closure
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – ist ein Plus
Tools & Technologien
- Electron Microscopy
- X-ray Photoelectron Spectroscopy (XPS)
- TEM
- Vacuum technology
- High voltage systems
- Ultra-high vacuum (UHV) systems
- Windows-based software
Benefits
Firmenwagen
- Company car for private use
Firmenfahrrad
- Company bike leasing (JobRad)
Betriebliche Altersvorsorge
- Attractive company pension plan
Flexibles Arbeiten
- Flexible working hours
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Field Service Engineer TEM/XPS(m/w/x)
On-site installation, service, and repair of complex TEM/XPS equipment. Bachelor's degree in technical/scientific field with vacuum/high voltage troubleshooting experience required. Company car for private use, flexible hours.
Anforderungen
- Bachelor’s degree in technical or scientific field
- Knowledge of Electron Microscopy and/or X-ray Photoelectron Spectroscopy (XPS)
- Full education in TEM or XPS equivalent to Bachelor’s degree
- Solid proficiency in instrument systems technology
- Experience troubleshooting vacuum and high voltage systems
- Experience with ultra-high vacuum (UHV) systems is an advantage
- Ability to read and interpret schematics and technical documentation
- Familiarity with Windows-based software environments
- Ability to perform standard software installations and updates
- Strong interpersonal and communication skills
- Structured and systematic problem-solving skills
- Ability to work independently and escalate issues
- Customer-focused mindset with strong service orientation
- Valid driver’s license (Class B)
Aufgaben
- Perform on-site installation of complex equipment
- Service complex equipment on-site
- Repair complex equipment on-site
- Investigate equipment quality and functionality
- Approve equipment quality and functionality
- Instruct customers on system operation
- Instruct customers on system maintenance
- Act as a technical contact for service activities
- Conduct on-site installations of Electron Microscopes
- Conduct on-site installations of XPS systems
- Ensure customer satisfaction during installations
- Ensure compliance with company standards during installations
- Perform remote troubleshooting
- Perform on-site troubleshooting
- Perform remote repair
- Perform on-site repair
- Perform remote installation
- Provide on-site training on maintenance
- Provide on-site training on basic operation
- Support local spare parts inventory management
- Coordinate third-party service providers
- Dispatch third-party service providers
- Follow up with third-party providers
- Monitor customer service contract status
- Support scheduling of preventive maintenance
- Complete service activity documentation accurately
- Submit service activity documentation timely
- Take ownership of assigned service tickets
- Manage technical resolution of service tickets
- Manage administrative resolution of service tickets
- Manage customer communication until ticket closure
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – ist ein Plus
Tools & Technologien
- Electron Microscopy
- X-ray Photoelectron Spectroscopy (XPS)
- TEM
- Vacuum technology
- High voltage systems
- Ultra-high vacuum (UHV) systems
- Windows-based software
Benefits
Firmenwagen
- Company car for private use
Firmenfahrrad
- Company bike leasing (JobRad)
Betriebliche Altersvorsorge
- Attractive company pension plan
Flexibles Arbeiten
- Flexible working hours
Über das Unternehmen
Oxoid Deutschland GmbH
Branche
Science
Beschreibung
Das Unternehmen ist ein Produktions-, Vertriebs- und Servicestandort, der Produkte für die mikrobiologische Anwendung in klinischen Laboratorien herstellt.
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