Dein persönlicher KI-Karriere-Agent
Customer Success Manager(m/w/x)
Managing customer lifecycle and delivering product training for legal tech analytics. German and English language proficiency required. Sabbaticals, shared parental leave.
Anforderungen
- German and English language proficiency
- University degree in mathematics, natural sciences, engineering, economics, data analytics, or comparable field
- Customer-facing role experience (Customer Success, Consulting, Solution Support, Technology Analysis, or similar)
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Ability to manage expectations and build trust
- Proactive, structured, and organized working style
- Interest in technology trends, innovation, and data-driven decision-making
- Proficiency in English and German and/or French
Aufgaben
- Answer customer questions
- Manage customer lifecycle
- Lead customer conversations
- Translate insights into plans
- Deliver product training
- Act as trusted advisor
- Apply analytical thinking
- Monitor customer engagement
- Identify adoption opportunities
- Document product issues
- Communicate with stakeholders
- Collaborate with teams
- Share customer feedback
- Support product demonstrations
- Contribute to product improvement
- Build customer partnerships
- Establish growth foundation
- Identify upsell opportunities
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
- Französisch – Grundkenntnisse
Benefits
Flexibles Arbeiten
- Healthy work/life balance
Mentale Gesundheitsförderung
- Wellbeing initiatives
- Wellbeing programs
- Employee Assistance Programme
Großzügige Elternzeit
- Shared parental leave
- Maternity leave
- Paternity leave
Weiterbildungsangebote
- Study assistance
- Extensive learning and development resources
Workation & Sabbatical
- Sabbaticals
Mehr Urlaubstage
- Generous holiday allowance
- Option to buy additional days
Betriebliche Altersvorsorge
- Contributory pension scheme
Attraktive Vergütung
- Save As You Earn share option scheme
Öffi Tickets
- Travel Season ticket loan
Sonstige Vorteile
- Access to employee resource groups
Sinnstiftende Arbeit
- Dedicated time to volunteer
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
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Customer Success Manager(m/w/x)
Managing customer lifecycle and delivering product training for legal tech analytics. German and English language proficiency required. Sabbaticals, shared parental leave.
Anforderungen
- German and English language proficiency
- University degree in mathematics, natural sciences, engineering, economics, data analytics, or comparable field
- Customer-facing role experience (Customer Success, Consulting, Solution Support, Technology Analysis, or similar)
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Ability to manage expectations and build trust
- Proactive, structured, and organized working style
- Interest in technology trends, innovation, and data-driven decision-making
- Proficiency in English and German and/or French
Aufgaben
- Answer customer questions
- Manage customer lifecycle
- Lead customer conversations
- Translate insights into plans
- Deliver product training
- Act as trusted advisor
- Apply analytical thinking
- Monitor customer engagement
- Identify adoption opportunities
- Document product issues
- Communicate with stakeholders
- Collaborate with teams
- Share customer feedback
- Support product demonstrations
- Contribute to product improvement
- Build customer partnerships
- Establish growth foundation
- Identify upsell opportunities
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
- Französisch – Grundkenntnisse
Benefits
Flexibles Arbeiten
- Healthy work/life balance
Mentale Gesundheitsförderung
- Wellbeing initiatives
- Wellbeing programs
- Employee Assistance Programme
Großzügige Elternzeit
- Shared parental leave
- Maternity leave
- Paternity leave
Weiterbildungsangebote
- Study assistance
- Extensive learning and development resources
Workation & Sabbatical
- Sabbaticals
Mehr Urlaubstage
- Generous holiday allowance
- Option to buy additional days
Betriebliche Altersvorsorge
- Contributory pension scheme
Attraktive Vergütung
- Save As You Earn share option scheme
Öffi Tickets
- Travel Season ticket loan
Sonstige Vorteile
- Access to employee resource groups
Sinnstiftende Arbeit
- Dedicated time to volunteer
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
LexisNexis Intellectual Property Solutions GmbH
Branche
Legal
Beschreibung
The company is a leading global provider of legal, regulatory, and business information.
Noch nicht perfekt?
- LexisNexis Intellectual Property Solutions GmbH
Customer Success Manager - German(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBonn - Deutsches Promotionszentrum
Customer Success Manager(m/w/x)
Vollzeitnur vor OrtKeine AngabeBonnab 4.500 / Monat - Deutsches Promotionszentrum
Customer Success & Operations Manager(m/w/x)
Vollzeitnur vor OrtKeine AngabeBonnab 4.500 / Monat - BFR Trading
Customer Enablement Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBonn - Deutsches Promotionszentrum
Projektmanager KI/Data Kundenservice(m/w/x)
Vollzeitnur vor OrtBerufseinsteigerBonnab 4.500 / Monat