ServiceNow
Customer Success Executive(m/w/x)
Vollzeitnur vor OrtSenior
München
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
AVAvomind
Customer Success Consultant(m/w/x)
München
VollzeitVor OrtBerufserfahren
AI/ML
Nejo KI-Zusammenfassung
Coaching German firms on GenAI platform adoption and enablement. Practical GenAI exposure and strong communication skills required. On-site work in Munich, startup environment.
Anforderungen
- Native German speaker
- Willingness to work on-site in Munich
- Customer-facing, consultative experience (2+ years) in startup or fast-paced environments
- Practical exposure to GenAI
- Strong communicator translating GenAI concepts to business value
- Ability to own customer adoption and success outcomes
- Comfortable collaborating with Product
- Prior experience enabling German enterprises on SaaS/AI/data products
- Designed or ran enablement programs, onboarding playbooks, or change-management initiatives
- Familiar with GenAI adoption topics
- Bachelor or Master from Munich based Universities
Aufgaben
- Coach customers on GenAI platform usage
- Enable customer teams with GenAI
- Run GenAI workshops and training
- Conduct GenAI best-practice clinics
- Plan customer onboarding programs
- Execute structured onboarding programs
- Align stakeholders during onboarding
- Prioritize GenAI use cases
- Define success criteria with customers
- Set milestones with customers
- Define value KPIs with customers
- Track customer adoption and outcomes
- Ensure business impact for customers
- Support customer internal adoption
- Develop customer adoption communications
- Create customer training materials
- Implement customer champion programs
- Identify GenAI expansion opportunities
- Discover new GenAI use cases
- Scale GenAI usage across departments
- Capture customer needs and pain points
- Gather customer feature requests
- Relay customer feedback to Product
- Produce customer-facing enablement materials
- Create customer guides and playbooks
- Develop customer FAQs
- Prepare workshop decks for customers
- Collaborate with Sales teams
- Collaborate with Product teams
- Collaborate with Marketing teams
- Collaborate with global tech teams
- Represent GenAI platform in forums
- Present at customer webinars
- Speak at industry events
Berufserfahrung
- 2 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – fließend
Tools & Technologien
- GenAI
- SaaS
- AI
- data products
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Avomind erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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Coaching German firms on GenAI platform adoption and enablement. Practical GenAI exposure and strong communication skills required. On-site work in Munich, startup environment.
Anforderungen
- Native German speaker
- Willingness to work on-site in Munich
- Customer-facing, consultative experience (2+ years) in startup or fast-paced environments
- Practical exposure to GenAI
- Strong communicator translating GenAI concepts to business value
- Ability to own customer adoption and success outcomes
- Comfortable collaborating with Product
- Prior experience enabling German enterprises on SaaS/AI/data products
- Designed or ran enablement programs, onboarding playbooks, or change-management initiatives
- Familiar with GenAI adoption topics
- Bachelor or Master from Munich based Universities
Aufgaben
- Coach customers on GenAI platform usage
- Enable customer teams with GenAI
- Run GenAI workshops and training
- Conduct GenAI best-practice clinics
- Plan customer onboarding programs
- Execute structured onboarding programs
- Align stakeholders during onboarding
- Prioritize GenAI use cases
- Define success criteria with customers
- Set milestones with customers
- Define value KPIs with customers
- Track customer adoption and outcomes
- Ensure business impact for customers
- Support customer internal adoption
- Develop customer adoption communications
- Create customer training materials
- Implement customer champion programs
- Identify GenAI expansion opportunities
- Discover new GenAI use cases
- Scale GenAI usage across departments
- Capture customer needs and pain points
- Gather customer feature requests
- Relay customer feedback to Product
- Produce customer-facing enablement materials
- Create customer guides and playbooks
- Develop customer FAQs
- Prepare workshop decks for customers
- Collaborate with Sales teams
- Collaborate with Product teams
- Collaborate with Marketing teams
- Collaborate with global tech teams
- Represent GenAI platform in forums
- Present at customer webinars
- Speak at industry events
Berufserfahrung
- 2 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – fließend
Tools & Technologien
- GenAI
- SaaS
- AI
- data products
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Avomind erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Avomind
Branche
IT
Beschreibung
Avomind is the largest network of orthodontic clinics in Europe, revolutionizing invisible orthodontics with digital processes and cutting-edge technology.
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