Dein persönlicher KI-Karriere-Agent
Customer Service Specialist(m/w/x)
Order processing and delivery coordination via SAP ERP at a logistics provider, preparing transport documents for hazardous goods and export customs. Basic knowledge of dangerous goods regulations (ADR/IMDG) and customs procedures, plus German fluency required. Customer interaction in German and English.
Anforderungen
- Completed commercial vocational training with experience in Customer Service
- Knowledge of ERP/SAP, CRM systems, and MS Office
- Basic knowledge of customs regulations and export control
- Basic knowledge of regulations for the transport of dangerous goods – ADR / IMDG
- Fluency in German and good command of English
- Strong communication skills, motivation, resilience, flexibility, teamwork, and attention to detail
Aufgaben
- Process orders and coordinate deliveries using SAP ERP
- Monitor and track order fulfillment
- Prepare transport documents for non-hazardous and hazardous goods
- Understand export procedures and customs documentation
- Handle customer inquiries and clarify delivery status in German and English
- Track delivery performance on a monthly basis
- Record and process complaints and returns in the SAP C4C system
- Prepare accompanying documents for national and international parcel shipments
- Participate in projects
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- ERP/SAP
- CRM systems
- MS Office
Gefällt dir diese Stelle?
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Customer Service Specialist(m/w/x)
Order processing and delivery coordination via SAP ERP at a logistics provider, preparing transport documents for hazardous goods and export customs. Basic knowledge of dangerous goods regulations (ADR/IMDG) and customs procedures, plus German fluency required. Customer interaction in German and English.
Anforderungen
- Completed commercial vocational training with experience in Customer Service
- Knowledge of ERP/SAP, CRM systems, and MS Office
- Basic knowledge of customs regulations and export control
- Basic knowledge of regulations for the transport of dangerous goods – ADR / IMDG
- Fluency in German and good command of English
- Strong communication skills, motivation, resilience, flexibility, teamwork, and attention to detail
Aufgaben
- Process orders and coordinate deliveries using SAP ERP
- Monitor and track order fulfillment
- Prepare transport documents for non-hazardous and hazardous goods
- Understand export procedures and customs documentation
- Handle customer inquiries and clarify delivery status in German and English
- Track delivery performance on a monthly basis
- Record and process complaints and returns in the SAP C4C system
- Prepare accompanying documents for national and international parcel shipments
- Participate in projects
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- ERP/SAP
- CRM systems
- MS Office
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Noch nicht perfekt?
- Hofmann Unternehmensgruppe
Sachbearbeiter Customer Service(m/w/x)
Vollzeitnur vor OrtKeine AngabeBiebesheim am Rhein - MSK Pharma Group
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Vollzeitnur vor OrtSeniorBensheim - Newport Spectra-Physics GmbH
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Vollzeitnur vor OrtJuniorDarmstadt - MSK Pharma Group
Kundenbetreuer(m/w/x)
Vollzeitnur vor OrtSeniorBensheim - ROOT GmbH
Mitarbeiter in der Energiewirtschaft(m/w/x)
VollzeitBefristeter Vertragnur vor OrtBerufserfahrenBensheimab 40.000 - 48.000 / Jahr