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Customer quality engineer & problem solving(m/w/x)
Analyze claims and manage problem-solving projects for combustion engines and hydraulic components using Shainin, 5 WHY, 8D. 5 years technical and quality experience, including 3 years customer quality, with specific quality training required. Flexible working hours, home office option.
Anforderungen
- Completed studies in mechanical or industrial engineering
- Solid experience in quality methods and tools
- At least 5 years technical and quality experience, including 3 years customer quality and continuous improvement
- Specific training in quality (8D, VDA6.3, Six Sigma, SHAININ, ISO 9001)
- Proficiency in French (C2) and English (C1), German (B1) an asset
Aufgaben
- Analyze claims
- Manage problem-solving projects using Shainin, 5 WHY, 8D
- Track initiated actions
- Coordinate Quality Rooms
- Animate 8D meetings
- Challenge root cause analysis
- Provide regular feedback to management
- Escalate serious complaints and issues
- Organize and deploy training on problem-solving methodology
- Ensure knowledge sharing within the company
- Track Customer Quality KPIs in a dashboard
- Organize and lead customer meetings and visits
- Deploy non-reoccurrence monitoring
- Integrate lessons learned into FMEA, design rules, change management
- Conduct reliability and statistical analysis
- Predict future field issues using Weibull
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- 8D
- VDA6.3
- Six Sigma
- SHAININ
- ISO 9001
Benefits
Sinnstiftende Arbeit
- Room for ideas
Sicherer Arbeitsplatz
- Secure job
Familienfreundlichkeit
- Modern and family-friendly employment conditions
Flexibles Arbeiten
- Flexible working hours
- Home office
Gratis oder Vergünstigte Mahlzeiten
- Company restaurant
Weiterbildungsangebote
- Training opportunities
Noch nicht perfekt?
- Liebherr Machines Bulle SAVollzeitmit HomeofficeBerufserfahrenBulle
- Liebherr Machines Bulle SA
Warranty Investigation Technician(m/w/x)
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Development Engineer Subsystems(m/w/x)
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Design Engineer(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBulle - Liebherr Machines Bulle SA
Supplier Manager Combustion engines(m/w/x)
Vollzeitmit HomeofficeManagementBulle
Customer quality engineer & problem solving(m/w/x)
Analyze claims and manage problem-solving projects for combustion engines and hydraulic components using Shainin, 5 WHY, 8D. 5 years technical and quality experience, including 3 years customer quality, with specific quality training required. Flexible working hours, home office option.
Anforderungen
- Completed studies in mechanical or industrial engineering
- Solid experience in quality methods and tools
- At least 5 years technical and quality experience, including 3 years customer quality and continuous improvement
- Specific training in quality (8D, VDA6.3, Six Sigma, SHAININ, ISO 9001)
- Proficiency in French (C2) and English (C1), German (B1) an asset
Aufgaben
- Analyze claims
- Manage problem-solving projects using Shainin, 5 WHY, 8D
- Track initiated actions
- Coordinate Quality Rooms
- Animate 8D meetings
- Challenge root cause analysis
- Provide regular feedback to management
- Escalate serious complaints and issues
- Organize and deploy training on problem-solving methodology
- Ensure knowledge sharing within the company
- Track Customer Quality KPIs in a dashboard
- Organize and lead customer meetings and visits
- Deploy non-reoccurrence monitoring
- Integrate lessons learned into FMEA, design rules, change management
- Conduct reliability and statistical analysis
- Predict future field issues using Weibull
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- 8D
- VDA6.3
- Six Sigma
- SHAININ
- ISO 9001
Benefits
Sinnstiftende Arbeit
- Room for ideas
Sicherer Arbeitsplatz
- Secure job
Familienfreundlichkeit
- Modern and family-friendly employment conditions
Flexibles Arbeiten
- Flexible working hours
- Home office
Gratis oder Vergünstigte Mahlzeiten
- Company restaurant
Weiterbildungsangebote
- Training opportunities
Über das Unternehmen
Liebherr Machines Bulle SA
Branche
Manufacturing
Beschreibung
The company is the centre of excellence for combustion engines and hydraulic components, developing products for various industries.
Noch nicht perfekt?
- Liebherr Machines Bulle SA
Customer Claim Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBulle - Liebherr Machines Bulle SA
Warranty Investigation Technician(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBulle - Liebherr Machines Bulle SA
Development Engineer Subsystems(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBulle - Liebherr Machines Bulle SA
Design Engineer(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBulle - Liebherr Machines Bulle SA
Supplier Manager Combustion engines(m/w/x)
Vollzeitmit HomeofficeManagementBulle