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CRM Operations Specialist(m/w/x)
Coordinating daily CRM activities and managing business requirements across markets. 7+ years CRM operations or digital platforms experience required. Flexible working hours, hybrid policy, and continued learning.
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Anforderungen
- 7+ years CRM operations, digital platforms, or customer engagement experience
- Strong CRM systems experience (Salesforce, Sales Cloud, Automotive Cloud, Marketing Cloud)
- Good understanding of customer lifecycle, lead, and retention processes
- Experience managing operational requirements and coordinating stakeholders internationally
- Ability to bridge business and technical teams
- Strong analytical, organizational, and prioritization skills
- Experience in multi-market CRM environments and governance
- Structured, proactive, and solution-oriented working style
- Strong communication and stakeholder management skills
- Fluent English; additional European languages a plus
Aufgaben
- Coordinate daily CRM activities
- Manage business requirements across markets
- Ensure efficient platform usage
- Support customer lifecycle processes
- Prioritize operational requests
- Act as CRM user contact
- Provide operational guidance
- Facilitate alignment between teams
- Ensure CRM process consistency
- Support project planning
- Prepare reports and documentation
- Maintain process overviews
- Translate business needs into requirements
- Drive process optimization
- Enhance operational efficiency
Berufserfahrung
Ausbildung
Sprachen
Tools & Technologien
Benefits
- Flexible working hours
- Hybrid working policy
- Continued learning
- Professional development
- Car sharing
- Lease mobility program
- Complimentary daily lunch
- Subsidized breakfast options
- Complimentary fitness facility
- Sporting clubs
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Hyundai Motor Europe GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei Hyundai Motor Europe GmbHÜber das Unternehmen
The company leads in automotive innovation and strategic market research to enhance customer understanding and product development.
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