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CECelonis

Client Account Lead - Strategy Transformation(m/w/x)

Zürich
Vollzeitmit HomeofficeSenior
AI/ML
Data Science
Jetzt bewerben

Driving data-driven business transformation with strategic customers and C-level executives. Minimum 15 years relevant experience in customer success or strategy consulting required. Equity and 24 weeks paid parental leave.

Anforderungen

  • Minimum 15 years relevant experience in customer success, strategy consulting, or related industries (e.g., Production, Manufacturing)
  • Strong experience driving large scale transformation programs, process re-engineering, and implementations
  • Experience with AI-based transformation (strong plus)
  • Deep exposure and experience with successful change management practices
  • Ability to navigate large global organizations with persuasive power
  • Knows how to work with internal resources to design, pitch, and sell opportunities
  • Natural and consultative approach when engaging senior executives
  • Strong team player with patient, entrepreneurial leadership style
  • Project management: ability to organize and manage multiple streams
  • Strong communication skills, ability to translate Celonis use cases into customer business landscape
  • Self-motivated, proactive team player
  • Able to thrive in fast-paced, collaborative, ambiguous environments with various stakeholders

Aufgaben

  • Lead data-driven business transformation with strategic customers
  • Engage C-level executives to define long-term vision for Celonis
  • Mobilize Celonis resources for customer success
  • Develop and maintain strong relationships with key stakeholders
  • Ensure proper staffing from global cross-functional teams
  • Mentor customers on organization design and platform adoption
  • Coach and support team members for success
  • Provide feedback to managers on team performance
  • Drive end-to-end customer value journey
  • Influence key stakeholders through executive communication
  • Establish Celonis program roadmap and value plans
  • Resolve customer escalations efficiently
  • Internalize customer strategy and align Celonis delivery
  • Ensure high-quality, on-time project completion
  • Meet usage and adoption targets
  • Organize and lead customer advisory boards
  • Gather insights to improve products and services
  • Advocate for customer needs within the company
  • Collaborate on customer advocacy strategies
  • Drive customer presence at key events
  • Serve as a Celonis leader at conferences and webinars
  • Contribute to innovation and new asset development
  • Enhance value engineering team effectiveness

Berufserfahrung

  • 15 Jahre

Ausbildung

  • Bachelor-AbschlussODER
  • Master-Abschluss

Sprachen

  • Englisch – verhandlungssicher

Benefits

Boni & Prämien

  • Bonus/commission

Attraktive Vergütung

  • Equity
  • Restricted Stock Units (RSUs)

Sonstige Zulagen

  • Merit-based refresh grants

Großzügige Elternzeit

  • 24 weeks paid parental leave (primary carers)
  • 12 weeks paid parental leave (supporting carers)

Mehr Urlaubstage

  • Unlimited PTO (in applicable regions)
  • Generous PTO globally

Flexibles Arbeiten

  • Flexible hybrid work model

Weiterbildungsangebote

  • 70-20-10 learning framework
  • Dedicated learning platform

Mentoring & Coaching

  • Mentorship programs

Gesundheits- & Fitnessangebote

  • Subsidized Wellhub memberships

Mentale Gesundheitsförderung

  • Mental health counseling
  • Wellness Weeks

Gemeinnützige Ausrichtung

  • Paid time off for Impact Days (volunteering)

Sonstige Vorteile

  • Inclusion Think Tank
  • Inclusion Days
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Celonis erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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