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RORoche Diagnostics Int. AG

Team Lead Customer Relationship Management (Senior Product Leader)(m/w/x)

Risch-Rotkreuz
VollzeitVor OrtSenior
AI/ML
Data Science
Nejo KI-Zusammenfassung

Global CRM capability for Diagnostics, establishing consistent customer data. Product management and leadership experience required. Hybrid work, 4-week workation option.

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Anforderungen

  • Product management, business analysis, or similar role experience
  • Proven track record launching/managing tech products
  • Pharmaceutical, biotech, or healthcare tech industry experience
  • Leadership experience managing multidisciplinary technical teams
  • Strong understanding of product discovery/development lifecycle
  • Familiarity with GxP, FAIR data principles, data privacy regulations (GDPR)
  • Understanding of modern software architecture (microservices, APIs, cloud)
  • Familiarity with data science and AI/ML concepts
  • Ability to translate business/scientific goals to product vision/roadmap
  • Exceptional communication and influencing skills
  • Ability to manage expectations and align diverse groups
  • Proven ability to lead, mentor, and develop high-performing teams

Aufgaben

  • Shape and lead global CRM capability for Diagnostics
  • Establish trusted, consistent customer and account information
  • Support sales use cases like key account management and opportunity execution
  • Define and implement standard account hierarchies and sales processes
  • Elevate role of customer and commercial data in sales decision-making
  • Ensure compliant and frictionless execution across regions and portfolios
  • Serve as strategic liaison between business function and RDT organization
  • Align technology solutions with business needs
  • Co-create and manage technology strategy and portfolio
  • Set direction for complex product to achieve business outcomes
  • Monitor business, market, and technology trends
  • Propose new solutions and integrate AI capabilities
  • Define, track, and communicate KPIs for product performance
  • Establish aspirational vision for end-to-end user experience
  • Identify emerging trends and market shifts
  • Inform long-term product roadmaps
  • Define and track KPIs for product iterations
  • Own end-to-end product lifecycle for complex products
  • Influence long-term product strategies and roadmaps
  • Identify new opportunities for innovation and growth
  • Orchestrate ecosystem of internal teams and external vendors
  • Influence senior leadership and key external partners
  • Improve product management team processes and tools
  • Coach product managers on stakeholder communication
  • Advocate for customer-centricity and data-informed decisions
  • Focus on long-term growth and strategic performance
  • Connect product performance to broader business outcomes
  • Develop multi-year financial forecasts and strategic plans
  • Allocate resources to maximize portfolio ROI

Berufserfahrung

ca. 4 - 6 Jahre

Ausbildung

Bachelor-AbschlussODER
Master-Abschluss

Sprachen

Englischverhandlungssicher

Tools & Technologien

GxPFAIR data principlesGDPRmicroservicesAPIscloud platformsdata scienceAI/ML

Von Nejo automatisch aufbereitet

Nejo hat diesen Job automatisch von der Website des Unternehmens Roche Diagnostics Int. AG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

Zur Originalanzeige bei Roche Diagnostics Int. AG

Über das Unternehmen

RO
HealthcareRisch-Rotkreuz

The company is dedicated to advancing personalized medicine and improving patient lives through innovative diagnostics and healthcare solutions.

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