Beschreibung

In this role, you will leverage SAP expertise to drive customer success and revenue growth by developing strategic account plans, leading innovative initiatives, and fostering strong relationships with clients and partners. Your day-to-day responsibilities will involve navigating complex negotiations and ensuring the successful delivery of solutions that maximize customer value.

Anforderungen

• •Bachelor’s degree in Business, Marketing, Information Technology, or related field
• •Management consulting profile with several years of industry or practitioner experience
• •B2B enterprise experience with multi-stakeholder SaaS cycles
• •Proven experience in account management, solution sales, or customer success roles
• •Strong understanding of solution sales, customer value realization, and account planning methodologies
• •Deep SAP and domain expertise with strong understanding of AI and innovation trends
• •Ability to map value levers and tell a quantified ROI storytelling
• •Strategic thinking, business acumen, relationship building, and client advocacy skills
• •Excellent communication, negotiation, and stakeholder management abilities
• •Ability to work collaboratively in a matrixed environment and influence without direct authority
• •Analytical mindset with a focus on problem-solving and continuous improvement

Aufgaben

• •Develop and execute strategic account plans for assigned accounts
• •Provide domain expertise to address high-priority business challenges
• •Lead end-to-end process mapping and customer value journey
• •Identify and develop new business opportunities within existing accounts
• •Drive go-to-market strategies for new products and validate solutions
• •Lead AI and innovation initiatives, including scalable PoCs
• •Support solution advisors in ensuring demo system readiness
• •Manage enablement programs and collaborate on updated assets
• •Create compelling narratives articulating ROI and competitive advantages
• •Conduct strategic discovery and deliver persuasive pitches
• •Navigate complex pricing and contractual discussions
• •Support Customer Success Management communities and manage escalations
• •Own deal cycles, renewals, and executive engagement for LoB
• •Drive C-suite engagements and conduct Quarterly Business Reviews
• •Maintain relationships with strategic consulting partners
• •Align with Sales, Product, and Marketing for integrated go-to-market strategies
• •Stay updated on emerging technologies and competitive trends

Benefits