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Designing and implementing Salesforce Service Cloud and Data Cloud solutions for digital business transformation at an integrated experience consultancy. Proven Service Cloud and Data Cloud implementation experience, with relevant certifications, required. 2 volunteer days, 3 wellness days, flexible working hours.
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Anforderungen
- Proven experience with Salesforce Service Cloud and Data Cloud implementations
- Salesforce certifications (e.g. Service Cloud Consultant, Data Cloud, Administrator, Platform App Builder)
- Experience in client-facing roles
- Excellent communication and presentation skills
- Familiarity with agile delivery methodologies and project management tools
- Fluency in French and English
- Experience working in international and cross-functional teams
- Onsite presence in Geneva
Aufgaben
- Design and implement Salesforce Service Cloud solutions
- Implement Data Cloud solutions tailored to client goals
- Lead workshops to understand business needs
- Translate business needs into user stories and solution designs
- Advise clients on CRM strategy and data architecture
- Optimize business processes for efficiency
- Support multi-cloud Salesforce projects
- Ensure alignment between business and technology
- Collaborate with development and UX/design teams
- Prepare and present solution proposals and demos
- Document solution designs and processes
- Mentor junior consultants
- Contribute to internal knowledge sharing
- Promote reusability of solution components
- Stay current with Salesforce product releases
- Monitor industry trends
- Support change management strategies for client teams
Berufserfahrung
Ausbildung
Sprachen
Tools & Technologien
Benefits
- Flexible working hours
- Independent home office management
- 2 volunteer days
- 3 extra wellness days
- Mental Health First Aider
- Employee Assistance program
- State-of-the-art office space
- Ergonomically equipped workstations
- Pet friendly offices
- Full access to Dentsu Academy
- On-site learning sessions
- Online language courses
- 40 additional hours for development
- Corporate benefits platform
- Referral bonus program
- Company parties
- Aperos
- Monthly breakfasts
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Merkle Switzerland AG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei Merkle Switzerland AGÜber das Unternehmen
Merkle is an integrated experience consultancy that focuses on digital business transformation and data-driven solutions.
merkle.comNejo bewertet ihn, und bringt ihn danach gemeinsam mit dir in Bestform.
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