CACI
End User Support Technician(m/w/x)
Vollzeitnur vor OrtSenior
Stuttgart
ab USD 142.200 / Jahr
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CACACI, INC.-FEDERAL
Senior IT Support & Service Desk Administrator (Tier 1/2)(m/w/x)
Stuttgart
ab USD 142.200 / Jahr
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Administering Active Directory and troubleshooting VoIP devices at defense contractor supporting national safety missions. Active Secret security clearance and CompTIA Security+ certification required. Highly secure IT environment, strict ITIL compliance.
Anforderungen
- CompTIA Security+ (CE) certification
- Microsoft certifications (e.g., MCSA, MD-100/101/102)
- Active Secret security clearance
- BA/BS + 3 years recent specialized experience or AA/AS + 5 years recent specialized experience or major certification + 7 years recent specialized experience or 11 years of recent specialized experience
- Ability to obtain TESA status
- ITIL v3 Foundation or CompTIA A+/Network+ certification
- Automation using Microsoft PowerShell, VBScript, or batch files
- Understanding of Department of Defense Military standards
- Seasoned technical individual contributor
- Project/process management experience
- Coaching and reviewing work of lower-level professionals
- Ability to influence system design and solutions
Aufgaben
- Provide Tier 1 and Tier 2 support for desktop systems, laptops, peripherals, VoIP devices, and end-user applications
- Diagnose, troubleshoot, and resolve hardware, software, operating system, and network connectivity issues
- Administer user accounts and access controls using Active Directory and related identity management tools
- Perform incident intake, triage, documentation, escalation, and resolution using approved service desk tools
- Ensure incidents, requests, and changes comply with ITIL processes and SLAs
- Apply operating system updates, security patches, and baseline software configurations
- Support enterprise infrastructure components including servers, storage, and network-connected devices
- Maintain accurate system, configuration, and asset documentation
- Communicate clearly with users, management, and technical teams regarding issue status and resolution
- Participate in shift work, including nights, weekends, and 24x7 operational coverage as required
Berufserfahrung
- 3 - 11 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft PowerShell
- VBScript
- CompTIA A+
- CompTIA Network+
- ITIL v3
Benefits
Workation & Sabbatical
- Flexible time off
Weiterbildungsangebote
- Robust learning resources
- Continuing education
Gesundheits- & Fitnessangebote
- Comprehensive healthcare
- Wellness benefits
Attraktive Vergütung
- Financial benefits
Betriebliche Altersvorsorge
- Retirement support
Familienfreundlichkeit
- Family support
Mehr Urlaubstage
- Time off benefits
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens CACI, INC.-FEDERAL erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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CACACI, INC.-FEDERAL
Senior IT Support & Service Desk Administrator (Tier 1/2)(m/w/x)
Stuttgart
ab USD 142.200 / Jahr
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Administering Active Directory and troubleshooting VoIP devices at defense contractor supporting national safety missions. Active Secret security clearance and CompTIA Security+ certification required. Highly secure IT environment, strict ITIL compliance.
Anforderungen
- CompTIA Security+ (CE) certification
- Microsoft certifications (e.g., MCSA, MD-100/101/102)
- Active Secret security clearance
- BA/BS + 3 years recent specialized experience or AA/AS + 5 years recent specialized experience or major certification + 7 years recent specialized experience or 11 years of recent specialized experience
- Ability to obtain TESA status
- ITIL v3 Foundation or CompTIA A+/Network+ certification
- Automation using Microsoft PowerShell, VBScript, or batch files
- Understanding of Department of Defense Military standards
- Seasoned technical individual contributor
- Project/process management experience
- Coaching and reviewing work of lower-level professionals
- Ability to influence system design and solutions
Aufgaben
- Provide Tier 1 and Tier 2 support for desktop systems, laptops, peripherals, VoIP devices, and end-user applications
- Diagnose, troubleshoot, and resolve hardware, software, operating system, and network connectivity issues
- Administer user accounts and access controls using Active Directory and related identity management tools
- Perform incident intake, triage, documentation, escalation, and resolution using approved service desk tools
- Ensure incidents, requests, and changes comply with ITIL processes and SLAs
- Apply operating system updates, security patches, and baseline software configurations
- Support enterprise infrastructure components including servers, storage, and network-connected devices
- Maintain accurate system, configuration, and asset documentation
- Communicate clearly with users, management, and technical teams regarding issue status and resolution
- Participate in shift work, including nights, weekends, and 24x7 operational coverage as required
Berufserfahrung
- 3 - 11 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft PowerShell
- VBScript
- CompTIA A+
- CompTIA Network+
- ITIL v3
Benefits
Workation & Sabbatical
- Flexible time off
Weiterbildungsangebote
- Robust learning resources
- Continuing education
Gesundheits- & Fitnessangebote
- Comprehensive healthcare
- Wellness benefits
Attraktive Vergütung
- Financial benefits
Betriebliche Altersvorsorge
- Retirement support
Familienfreundlichkeit
- Family support
Mehr Urlaubstage
- Time off benefits
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens CACI, INC.-FEDERAL erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
CACI, INC.-FEDERAL
Branche
IT
Beschreibung
CACI places character and innovation at the center of its operations, supporting critical missions and ensuring national safety.
Noch nicht perfekt?
- CACI
End User Support Technician(m/w/x)
Vollzeitnur vor OrtSeniorStuttgartab USD 142.200 / Jahr - CACI
ServiceNow Administrator - Senior(m/w/x)
Vollzeitnur vor OrtSeniorStuttgartab USD 115.600 - 254.200 / Jahr - Leidos
ServiceNow Administrator - Senior(m/w/x)
Vollzeitnur vor OrtSeniorStuttgartab USD 125.725 / Jahr - CACI, INC.-FEDERAL
Service Desk Lead (Genesys ACD-IVR Systems)(m/w/x)
Vollzeitnur vor OrtSeniorStuttgartab USD 142.200 / Jahr - CACI
Database Administrator(m/w/x)
Vollzeitnur vor OrtSeniorStuttgartab USD 173.900 / Jahr