Dein persönlicher KI-Karriere-Agent
Senior Implementation Consultant(m/w/x)
Leading post-sales SaaS implementation for brand asset management platform. Strong project management and client-facing skills required. 25 days annual leave, parental and family care leave.
Anforderungen
- Proven experience in SaaS implementation, delivery, or Professional Services
- Owned post-sale delivery phases or complex handovers
- Strong project or program management skills across multiple teams
- Confident in client-facing settings, leading discussions and kick-offs
- Comfortable bringing structure to ambiguous or evolving environments
- Motivated to build and improve processes
- Highly organized and consistent follow-through
- Technical fluency to understand DAM or content platform concepts, identify risks and dependencies, and involve specialists
- Experience with DAM, CMS, PIM, or MarTech platforms
- Experience collaborating with Sales and Customer Success in SaaS
- Exposure to integrations such as SSO, APIs, or CMS connections
- Experience building or scaling implementation or delivery processes
- Background in digital agencies, consultancies, or platform implementations
- PMP or similar project management certification
- Comfortable with change and excited to contribute to dynamic environments
Aufgaben
- Lead and coordinate post-sales implementation for new customers
- Act as primary point of contact during customer transition
- Ensure customers are operationally and technically prepared
- Own client transition from pre-sales to go-live readiness
- Scope implementations with Sales during pre-sales
- Set clear expectations early in the process
- Serve as single source of truth for implementation commitments
- Coordinate cross-functional delivery with commercial and technical teams
- Lead client-facing implementation kick-offs
- Align on scope, timelines, and responsibilities
- Track dependencies, risks, and commitments
- Ensure consistent follow-through across teams
- Define and uphold readiness criteria
- Identify process gaps and build scalable frameworks
- Contribute to best practices for Implementation
- Support the evolution of Implementation within Customer Delivery
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- SaaS
- DAM
- CMS
- PIM
- MarTech
- SSO
- APIs
Benefits
Großzügige Elternzeit
- Parental leave
Familienfreundlichkeit
- Family care leave
Sonstige Vorteile
- Bereavement leave
- Daily sickness benefits
- Accident insurance
Sonstige Zulagen
- Paid educational days off
- Wellbeing allowance
- Learning and development allowance
- Home office setup budget
Mentale Gesundheitsförderung
- Paid wellbeing days off
Parkplatz & Pendelvorteile
- Commuter allowance
Betriebliche Altersvorsorge
- Pension fund contributions
Mitarbeiterrabatte
- Exclusive perks and discounts
Workation & Sabbatical
- Workation up to 45 days
Team Events & Ausflüge
- Summer company meet-up
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Senior Implementation Consultant(m/w/x)
Leading post-sales SaaS implementation for brand asset management platform. Strong project management and client-facing skills required. 25 days annual leave, parental and family care leave.
Anforderungen
- Proven experience in SaaS implementation, delivery, or Professional Services
- Owned post-sale delivery phases or complex handovers
- Strong project or program management skills across multiple teams
- Confident in client-facing settings, leading discussions and kick-offs
- Comfortable bringing structure to ambiguous or evolving environments
- Motivated to build and improve processes
- Highly organized and consistent follow-through
- Technical fluency to understand DAM or content platform concepts, identify risks and dependencies, and involve specialists
- Experience with DAM, CMS, PIM, or MarTech platforms
- Experience collaborating with Sales and Customer Success in SaaS
- Exposure to integrations such as SSO, APIs, or CMS connections
- Experience building or scaling implementation or delivery processes
- Background in digital agencies, consultancies, or platform implementations
- PMP or similar project management certification
- Comfortable with change and excited to contribute to dynamic environments
Aufgaben
- Lead and coordinate post-sales implementation for new customers
- Act as primary point of contact during customer transition
- Ensure customers are operationally and technically prepared
- Own client transition from pre-sales to go-live readiness
- Scope implementations with Sales during pre-sales
- Set clear expectations early in the process
- Serve as single source of truth for implementation commitments
- Coordinate cross-functional delivery with commercial and technical teams
- Lead client-facing implementation kick-offs
- Align on scope, timelines, and responsibilities
- Track dependencies, risks, and commitments
- Ensure consistent follow-through across teams
- Define and uphold readiness criteria
- Identify process gaps and build scalable frameworks
- Contribute to best practices for Implementation
- Support the evolution of Implementation within Customer Delivery
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- SaaS
- DAM
- CMS
- PIM
- MarTech
- SSO
- APIs
Benefits
Großzügige Elternzeit
- Parental leave
Familienfreundlichkeit
- Family care leave
Sonstige Vorteile
- Bereavement leave
- Daily sickness benefits
- Accident insurance
Sonstige Zulagen
- Paid educational days off
- Wellbeing allowance
- Learning and development allowance
- Home office setup budget
Mentale Gesundheitsförderung
- Paid wellbeing days off
Parkplatz & Pendelvorteile
- Commuter allowance
Betriebliche Altersvorsorge
- Pension fund contributions
Mitarbeiterrabatte
- Exclusive perks and discounts
Workation & Sabbatical
- Workation up to 45 days
Team Events & Ausflüge
- Summer company meet-up
Über das Unternehmen
Frontify
Branche
Marketing
Beschreibung
The company provides a brand platform that helps teams organize digital assets, collaborate on projects, and create engaging campaigns.
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- Merkle
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