Tanium
Senior Customer Success Manager(m/w/x)
Vollzeitnur vor OrtSenior
München
Neuer Job?Nejo!
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ONOneTrust
Senior Customer Success Manager(m/w/x)
München
VollzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung
Managing enterprise customer relationships for data and AI governance solutions, providing product expertise. 5 years client-facing experience in CSM or professional services, managing Enterprise customers required. Equity RSUs, annual performance bonus, flexible PTO.
Anforderungen
- BA/BS in a relevant subject
- Around 5 years in a client-facing role within CSM, professional services, or technical consulting
- Effective customer-facing communication skills
- Track record of successful engagement across corporate functions
- Management of Enterprise, Strategic customers
- Ability to build relationships with key customer stakeholders at all levels
- Strong entrepreneurial skills in a complex and rapidly evolving environment
- Experience implementing SaaS solutions with enthusiasm for technology
- Experience using SFDC, Gainsight and other CS Technology applications
- Ambitious and initiative-taking in a high-growth company
- Willingness to travel (Estimated 10%)
Aufgaben
- Establish relationships with customer stakeholders
- Act as the primary contact for customers
- Collaborate with teams to provide product expertise
- Accelerate customer solutions with best practice guidance
- Deliver proactive communication and manage escalations
- Align customer roadmaps with product roadmaps
- Advocate for customer needs with internal teams
- Understand customer industries and Trust management strategies
- Deliver business reviews to executive teams
- Utilize adoption metrics to share best practices
- Manage account portfolio to balance retention and growth
- Identify training and expansion opportunities
- Communicate ROI to ensure maximum value from investments
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
Tools & Technologien
- SFDC
- Gainsight
Benefits
Gesundheits- & Fitnessangebote
- Comprehensive healthcare coverage
Workation & Sabbatical
- Flexible PTO
Attraktive Vergütung
- Equity RSUs
Boni & Prämien
- Annual performance bonus opportunities
Betriebliche Altersvorsorge
- Retirement account support
Großzügige Elternzeit
- 14+ weeks of paid parental leave
Karriere- und Weiterentwicklung
- Career development opportunities
Weiterbildungsangebote
- Company-paid privacy certification exam fees
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens OneTrust erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Genesys Cloud Services Germany GmbH
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ONOneTrust
Senior Customer Success Manager(m/w/x)
München
VollzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung
Managing enterprise customer relationships for data and AI governance solutions, providing product expertise. 5 years client-facing experience in CSM or professional services, managing Enterprise customers required. Equity RSUs, annual performance bonus, flexible PTO.
Anforderungen
- BA/BS in a relevant subject
- Around 5 years in a client-facing role within CSM, professional services, or technical consulting
- Effective customer-facing communication skills
- Track record of successful engagement across corporate functions
- Management of Enterprise, Strategic customers
- Ability to build relationships with key customer stakeholders at all levels
- Strong entrepreneurial skills in a complex and rapidly evolving environment
- Experience implementing SaaS solutions with enthusiasm for technology
- Experience using SFDC, Gainsight and other CS Technology applications
- Ambitious and initiative-taking in a high-growth company
- Willingness to travel (Estimated 10%)
Aufgaben
- Establish relationships with customer stakeholders
- Act as the primary contact for customers
- Collaborate with teams to provide product expertise
- Accelerate customer solutions with best practice guidance
- Deliver proactive communication and manage escalations
- Align customer roadmaps with product roadmaps
- Advocate for customer needs with internal teams
- Understand customer industries and Trust management strategies
- Deliver business reviews to executive teams
- Utilize adoption metrics to share best practices
- Manage account portfolio to balance retention and growth
- Identify training and expansion opportunities
- Communicate ROI to ensure maximum value from investments
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
Tools & Technologien
- SFDC
- Gainsight
Benefits
Gesundheits- & Fitnessangebote
- Comprehensive healthcare coverage
Workation & Sabbatical
- Flexible PTO
Attraktive Vergütung
- Equity RSUs
Boni & Prämien
- Annual performance bonus opportunities
Betriebliche Altersvorsorge
- Retirement account support
Großzügige Elternzeit
- 14+ weeks of paid parental leave
Karriere- und Weiterentwicklung
- Career development opportunities
Weiterbildungsangebote
- Company-paid privacy certification exam fees
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens OneTrust erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
OneTrust
Branche
IT
Beschreibung
OneTrust enables organizations to use data and AI responsibly, simplifying data collection and governance.
Noch nicht perfekt?
- Tanium
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Vollzeitnur vor OrtSeniorMünchen