Dein persönlicher KI-Karriere-Agent
Senior Customer Lifecycle Strategist(m/w/x)
Defining customer lifecycle strategy for 2D/3D visual effects and gaming software, including tool selection. 4-6+ years in SaaS customer lifecycle, with proven success building CL functions from scratch required. Dedicated mentor.
Anforderungen
- 4–6+ years of experience in customer lifecycle, CRM, growth, or retention within subscription/SaaS businesses
- Proven success in building CL functions from scratch in fast-paced digital environments
- Strong analytical skills and expertise in segmentation and funnel optimization
- Experience with CRM tools and interest in AI and automation
- Exceptional organizational and documentation abilities
- Skilled at working with global audiences and cross-cultural campaigns
- Blend of strategic thinking and hands-on execution
- Collaborative communicator with leadership experience
- Fluency in English with extra points for additional languages
Aufgaben
- Define and lead the customer lifecycle strategy
- Deliver seamless engagement across all lifecycle campaigns
- Collaborate with partners to enhance engagement through CRM
- Set clear KPIs and report results to leadership
- Lead the selection and setup of customer lifecycle tools
- Manage vendor relationships and negotiate contracts
- Partner with finance to model ROI and justify investments
- Architect and streamline cross-functional processes
- Foster a culture of testing and learning with A/B frameworks
- Build targeted customer journeys and segmentation strategies
- Iterate rapidly and measure outcomes of initiatives
- Grow and mentor a high-performing lifecycle marketing team
Berufserfahrung
- 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- CRM tools
- AI
- automation
Benefits
Mentoring & Coaching
- Detailed onboarding
- Dedicated mentor
Weiterbildungsangebote
- Individual development possibilities
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Senior Customer Lifecycle Strategist(m/w/x)
Defining customer lifecycle strategy for 2D/3D visual effects and gaming software, including tool selection. 4-6+ years in SaaS customer lifecycle, with proven success building CL functions from scratch required. Dedicated mentor.
Anforderungen
- 4–6+ years of experience in customer lifecycle, CRM, growth, or retention within subscription/SaaS businesses
- Proven success in building CL functions from scratch in fast-paced digital environments
- Strong analytical skills and expertise in segmentation and funnel optimization
- Experience with CRM tools and interest in AI and automation
- Exceptional organizational and documentation abilities
- Skilled at working with global audiences and cross-cultural campaigns
- Blend of strategic thinking and hands-on execution
- Collaborative communicator with leadership experience
- Fluency in English with extra points for additional languages
Aufgaben
- Define and lead the customer lifecycle strategy
- Deliver seamless engagement across all lifecycle campaigns
- Collaborate with partners to enhance engagement through CRM
- Set clear KPIs and report results to leadership
- Lead the selection and setup of customer lifecycle tools
- Manage vendor relationships and negotiate contracts
- Partner with finance to model ROI and justify investments
- Architect and streamline cross-functional processes
- Foster a culture of testing and learning with A/B frameworks
- Build targeted customer journeys and segmentation strategies
- Iterate rapidly and measure outcomes of initiatives
- Grow and mentor a high-performing lifecycle marketing team
Berufserfahrung
- 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- CRM tools
- AI
- automation
Benefits
Mentoring & Coaching
- Detailed onboarding
- Dedicated mentor
Weiterbildungsangebote
- Individual development possibilities
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Maxon Computer GmbH
Branche
IT
Beschreibung
The company develops software for 2D and 3D visual effects, motion graphics, gaming, AR/MR/VR, and design.
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