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Operational Merchant Performance Manager(m/w/x)
Managing 10-20 merchant accounts for a fashion/lifestyle online shopping club, optimizing operational efficiency and stock control. 3+ years in partner management or supply chain operations with multi-account portfolio management expected. Employee shares program, 40% fashion/beauty discount, 2 paid volunteering days.
Anforderungen
- Minimum 3 years in Partner Management, Supply Chain, or Operations
- Proven track record managing multi-account portfolios
- High proficiency in Excel or Google Sheets
- Comfort with complex reporting environments
- Ability to tell stories with data
- Experience with SQL and MSTR (highly preferred)
- Adaptable communication style for diverse stakeholders
- Success in cross-functional environments
- Internal stakeholder management skills
- Professional fluency in English
- German language skills (plus)
Aufgaben
- Manage a portfolio of 10-20 diverse merchant accounts
- Optimize operational efficiency and reduce costs
- Set strategic direction and performance goals
- Oversee stock control and monitor KPIs
- Drive operational improvements for merchant partners
- Lead project management and stakeholder alignment
- Provide strategic guidance to optimize partner performance
- Analyze complex data and monitor inventory health
- Translate performance metrics into actionable insights
- Communicate strategies to warehouse leads and executives
- Collaborate across Commercial, Logistics, and Tech departments
- Provide merchant feedback to Product teams
- Identify and resolve inbound forecasting inaccuracies
- Lead improvement journeys to solve logistical challenges
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- Excel
- Google Sheets
- SQL
- MSTR
Benefits
Attraktive Vergütung
- Employee shares program
Mitarbeiterrabatte
- 40% fashion beauty discount
- 30% Zalando Lounge discount
- External partner discounts
Sinnstiftende Arbeit
- 2 paid volunteering days
Flexibles Arbeiten
- Hybrid working model
- 60% remote per week
- Work from abroad
Mehr Urlaubstage
- 27 days of vacation
Sonstige Vorteile
- Relocation assistance
Familienfreundlichkeit
- Family counseling and support
Gesundheits- & Fitnessangebote
- Health and wellbeing options
- Gympass
Mentale Gesundheitsförderung
- Mental health support coaching
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Operational Merchant Performance Manager(m/w/x)
Managing 10-20 merchant accounts for a fashion/lifestyle online shopping club, optimizing operational efficiency and stock control. 3+ years in partner management or supply chain operations with multi-account portfolio management expected. Employee shares program, 40% fashion/beauty discount, 2 paid volunteering days.
Anforderungen
- Minimum 3 years in Partner Management, Supply Chain, or Operations
- Proven track record managing multi-account portfolios
- High proficiency in Excel or Google Sheets
- Comfort with complex reporting environments
- Ability to tell stories with data
- Experience with SQL and MSTR (highly preferred)
- Adaptable communication style for diverse stakeholders
- Success in cross-functional environments
- Internal stakeholder management skills
- Professional fluency in English
- German language skills (plus)
Aufgaben
- Manage a portfolio of 10-20 diverse merchant accounts
- Optimize operational efficiency and reduce costs
- Set strategic direction and performance goals
- Oversee stock control and monitor KPIs
- Drive operational improvements for merchant partners
- Lead project management and stakeholder alignment
- Provide strategic guidance to optimize partner performance
- Analyze complex data and monitor inventory health
- Translate performance metrics into actionable insights
- Communicate strategies to warehouse leads and executives
- Collaborate across Commercial, Logistics, and Tech departments
- Provide merchant feedback to Product teams
- Identify and resolve inbound forecasting inaccuracies
- Lead improvement journeys to solve logistical challenges
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- Excel
- Google Sheets
- SQL
- MSTR
Benefits
Attraktive Vergütung
- Employee shares program
Mitarbeiterrabatte
- 40% fashion beauty discount
- 30% Zalando Lounge discount
- External partner discounts
Sinnstiftende Arbeit
- 2 paid volunteering days
Flexibles Arbeiten
- Hybrid working model
- 60% remote per week
- Work from abroad
Mehr Urlaubstage
- 27 days of vacation
Sonstige Vorteile
- Relocation assistance
Familienfreundlichkeit
- Family counseling and support
Gesundheits- & Fitnessangebote
- Health and wellbeing options
- Gympass
Mentale Gesundheitsförderung
- Mental health support coaching
Über das Unternehmen
Zalando
Branche
Retail
Beschreibung
The company is an exclusive online shopping club for fashion and lifestyle products across Europe, offering daily sales campaigns.
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