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MarTech Business Operations Manager(m/w/x)

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VollzeitVor OrtBerufserfahren

Designing governance and operational structures for a global healthcare company's business readiness framework. 5+ years in pharma/biotech commercial functions required. Focus on technology enhancing business outcomes and continuous process evolution.

Anforderungen

  • 3+ years experience in Business Operations/Service Delivery in large-scale, global environment
  • 5 years experience in commercial function of pharma/biotech or related regulated industry
  • Hands-on experience in large transformation programs and managing project-to-operations transitions
  • 3+ years direct people leadership or 10+ years matrix leadership of distributed teams
  • Pragmatic, process-driven run-state mindset with passion for continuous improvement
  • Collaborative leader partnering with deployment, RDT/IT, and business stakeholders
  • VACC mindset and openness to new ways of working
  • University Degree in Business or related field; MBA or ITIL certification is a plus
  • Able to travel globally as needed (10-15%)

Aufgaben

  • Oversee business readiness framework
  • Design governance and operational structures
  • Ensure technology enhances business outcomes
  • Drive continuous evolution of business processes
  • Implement changes for long-term operational success
  • Support transition to stable, high-performing BAU state
  • Audit existing business workflows for inefficiencies
  • Lead design and implementation of optimized processes
  • Manage ongoing business process changes
  • Prioritize technical iterations based on business value
  • Partner with end users to assess technical impacts
  • Optimize resource allocation for new ways of working
  • Identify and address gaps in operational model
  • Operationalize run-state governance framework
  • Establish and monitor KPIs for process speed
  • Monitor cost-to-serve and operational friction
  • Drive culture of continuous improvement
  • Manage stakeholder alignment with vendors, RDT/IT, and business
  • Ensure co-creation and support of transition plans

Berufserfahrung

  • 3 Jahre

Ausbildung

  • Bachelor-AbschlussODER
  • Master-Abschluss

Sprachen

  • Englischverhandlungssicher
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Roche erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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