Dein persönlicher KI-Karriere-Agent
Junior Service Desk Agent(m/w/x)
Walk-in and remote troubleshooting for hardware, software, and mobile devices. Fluent German and English fluency required. Gift vouchers, employee referral program.
Anforderungen
- IT education or hands-on experience
- Fluent German and English
- Strong problem-solving and analytical abilities
- Good communication skills
- Attention to detail and multi-tasking ability
- Ability to work independently and effectively
- Readiness to follow direction and best practices
- Planning and organizing skills
- Team player and supportive personality
- Declaration of Criminal record extract
- Certification
- Associate degree
Aufgaben
- Provide technical and troubleshooting assistance for hardware and software
- Assist users with mobile devices and other tech products
- Offer walk-in support and immediate hands-on assistance
- Document end-user issues in the ITSM tool
- Adhere to established processes and knowledge documents
- Manage ticket backlogs
- Engage in continuous service improvement activities
- Create knowledge scripts
- Update training documents
- Collaborate closely with onsite IT technicians
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Mitarbeiterrabatte
- Gift vouchers
Sonstige Vorteile
- Employee referral program
Weiterbildungsangebote
- Development opportunities
Lockere Unternehmenskultur
- Friendly work environment
Team Events & Ausflüge
- Company events
Noch nicht perfekt?
- D-ployVollzeitnur vor OrtBerufserfahrenBubendorf
- Primetrack AG
IT Supporter(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBasel - 7Days Media Services GmbH
Junior Applikations-Betreuer(m/w/x)
Vollzeitnur vor OrtJuniorFrankfurt am Main, Egerkingen - Primetrack AG
IT Supporter(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBasel - Lonza
IT VIP Support(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBasel
Junior Service Desk Agent(m/w/x)
Walk-in and remote troubleshooting for hardware, software, and mobile devices. Fluent German and English fluency required. Gift vouchers, employee referral program.
Anforderungen
- IT education or hands-on experience
- Fluent German and English
- Strong problem-solving and analytical abilities
- Good communication skills
- Attention to detail and multi-tasking ability
- Ability to work independently and effectively
- Readiness to follow direction and best practices
- Planning and organizing skills
- Team player and supportive personality
- Declaration of Criminal record extract
- Certification
- Associate degree
Aufgaben
- Provide technical and troubleshooting assistance for hardware and software
- Assist users with mobile devices and other tech products
- Offer walk-in support and immediate hands-on assistance
- Document end-user issues in the ITSM tool
- Adhere to established processes and knowledge documents
- Manage ticket backlogs
- Engage in continuous service improvement activities
- Create knowledge scripts
- Update training documents
- Collaborate closely with onsite IT technicians
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Mitarbeiterrabatte
- Gift vouchers
Sonstige Vorteile
- Employee referral program
Weiterbildungsangebote
- Development opportunities
Lockere Unternehmenskultur
- Friendly work environment
Team Events & Ausflüge
- Company events
Über das Unternehmen
D-ploy
Branche
IT
Beschreibung
D-ploy ist ein IT- und Engineering Solutions Unternehmen, das innovative IT-Services und -Lösungen für führende Industrieunternehmen liefert.
Noch nicht perfekt?
- D-ploy
IT Support Specialist(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBubendorf - Primetrack AG
IT Supporter(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBasel - 7Days Media Services GmbH
Junior Applikations-Betreuer(m/w/x)
Vollzeitnur vor OrtJuniorFrankfurt am Main, Egerkingen - Primetrack AG
IT Supporter(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBasel - Lonza
IT VIP Support(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBasel